At a Glance
- Tasks: Lead cross-functional teams to ensure successful product launches and initiatives.
- Company: Join Token.io, a pioneering fintech company shaping the future of open banking.
- Benefits: Competitive pay, flexible work options, and a collaborative environment.
- Other info: Embrace diversity and contribute to a culture of respect and empathy.
- Why this job: Make a real impact in the fintech space while driving innovative product launches.
- Qualifications: 5+ years in project management with strong leadership and communication skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking a highly accountable and execution-driven Product Delivery Manager to take ownership of the successful delivery and launch of cross‑functional initiatives across major product launches and product initiatives at Token.io. This role is responsible for coordinating delivery activities and driving launch outcomes end‑to‑end. You will serve as the central owner for launch execution, ensuring all cross‑functional workstreams are aligned, risks are actively managed, decisions are driven to closure, and launches are delivered successfully, on time, and at the expected quality level. The successful candidate will bring strong delivery leadership, a bias for action, and the ability to create momentum and accountability across teams. You will operate as the connective tissue between Product, Engineering, Commercial, Operations, Compliance, and Support teams to ensure launches are fully operationally ready and successfully executed.
Key Responsibilities
- End‑to‑End Launch Ownership: Own the successful execution and delivery of all cross‑functional activities required for product launches, major feature releases and ongoing product initiatives. Be personally accountable for launch readiness, delivery coordination, timeline management, and execution outcomes. Drive launches from planning through implementation, go‑live, and post‑launch stabilisation. Ensure launch objectives, timelines, dependencies, and success criteria are clearly defined and achieved.
- Cross‑Functional Delivery Leadership: Lead and coordinate cross‑functional teams across Product, Engineering, Compliance, Operations, Finance, Sales, Marketing, Partner Management, Implementation and Support. Drive alignment, decision‑making, and accountability across stakeholders to maintain delivery momentum. Proactively identify and resolve risks, blockers, gaps, and dependencies that could impact launch success. Escalate issues where necessary while proposing practical mitigation and recovery plans.
- Program Execution & Accountability: Develop and maintain product launch checklists, detailed launch plans, governance structures, RAID logs, milestone tracking, and readiness checkpoints. Ensure all teams deliver against agreed commitments and timelines. Track implementation progress and provide clear, proactive status reporting to leadership and stakeholders. Maintain high operational discipline and ensure launches are executed with minimal disruption and strong stakeholder confidence.
- Launch Readiness & Operational Excellence: Ensure operational readiness across all functions prior to launch, including support processes, documentation, training, communications, monitoring, and incident response preparation. Coordinate regulatory, compliance, security, and commercial readiness activities as part of launch sign‑off. Lead go‑live coordination activities and oversee post‑launch monitoring and issue resolution. Take ownership of post‑launch reviews, lessons learned, and continuous improvement actions.
- Continuous Improvement: Improve and scale launch management frameworks, governance processes, tooling, and execution standards. Build repeatable playbooks and best practices to improve predictability and launch quality across the organisation. Foster a culture of ownership, accountability, and execution excellence across cross‑functional teams.
Success Metrics
- Successful and timely delivery of product launches and strategic initiatives.
- High launch readiness and operational quality across all functions.
- Reduced delivery risks, delays, and cross‑functional bottlenecks.
- Strong stakeholder confidence and execution transparency.
- Effective coordination and delivery across multiple concurrent launches.
Required Qualifications
- 5+ years of experience in project management, program management, delivery management, or product operations.
- Proven track record of personally driving complex cross‑functional initiatives to successful delivery in fintech, payments, SaaS, or technology environments.
- Strong experience managing high‑visibility product launches involving multiple teams and stakeholders.
- Excellent organisational, communication, and stakeholder management skills.
- Strong sense of ownership with the ability to drive accountability and execution without direct authority.
- Ability to operate effectively in fast‑paced, evolving environments with competing priorities.
- Experience with Agile delivery methodologies and software development lifecycles.
Preferred Qualifications
- Experience in open banking, payments, APIs, or regulated financial services.
- Experience managing enterprise or partner‑facing product implementations.
- Familiarity with Jira, Confluence, Asana, Monday.com, or similar delivery tools.
- PMP, PRINCE2, Agile, or Scrum certifications are advantageous.
What We Offer
- Opportunity to shape the future of open banking payments.
- Collaborative, high‑growth fintech environment.
- Competitive compensation and benefits.
- Flexible working arrangements.
- Exposure to international product and banking ecosystems.
Open to all
Token.io is building an open future for everyone. We don’t just accept different points of view, lived experiences and new ways of thinking — we search them out. They help us make better products, better decisions, and a better place for everyone to work. So, come as you are. We acknowledge and embrace different backgrounds, identities and abilities. Respect is our default, and empathy is our baseline. No one succeeds until we all do.
Product Delivery Manager employer: Token
At Token.io, we pride ourselves on being an exceptional employer that fosters a collaborative and high-growth fintech environment. As a Product Delivery Manager, you will have the opportunity to shape the future of open banking payments while enjoying competitive compensation, flexible working arrangements, and a culture that values diverse perspectives and continuous improvement. Join us to drive impactful product launches and be part of a team that prioritises respect, empathy, and shared success.
StudySmarter Expert Advice🤫
We think this is how you could land Product Delivery Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Token.io. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Token.io’s products and recent launches. Show us you’re not just another candidate but someone who’s genuinely interested in what we do.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience in managing cross-functional teams and driving successful product launches.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a thank-you email. It shows your enthusiasm and keeps you fresh in our minds as we make decisions.
We think you need these skills to ace Product Delivery Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing cross-functional teams and product launches. We want to see how your skills align with the role of Product Delivery Manager, so don’t hold back!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive successful product launches. Use metrics where possible to quantify your impact – numbers speak volumes!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key points stand out. This will help us quickly see why you’re a great fit for the role.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Token
✨Know Your Product Delivery Inside Out
Before the interview, dive deep into the specifics of product delivery management. Familiarise yourself with the key responsibilities outlined in the job description, such as end-to-end launch ownership and cross-functional delivery leadership. Be ready to discuss how your past experiences align with these responsibilities.
✨Showcase Your Leadership Skills
Prepare examples that highlight your ability to lead cross-functional teams and drive accountability. Think of situations where you successfully managed complex initiatives, resolved conflicts, or navigated challenges. This will demonstrate your strong delivery leadership and bias for action.
✨Be Ready to Discuss Risk Management
Since managing risks is crucial for this role, come prepared with examples of how you've proactively identified and mitigated risks in previous projects. Discuss specific tools or frameworks you’ve used, like RAID logs or detailed launch plans, to ensure successful outcomes.
✨Emphasise Continuous Improvement
Talk about your commitment to continuous improvement in launch management. Share any frameworks or best practices you've developed or implemented in the past. This shows that you not only focus on immediate success but also on long-term enhancements and operational excellence.
