At a Glance
- Tasks: Lead and coordinate product launches, ensuring successful delivery and operational readiness.
- Company: Join Token.io, a pioneering fintech company shaping the future of open banking payments.
- Benefits: Enjoy competitive pay, flexible work options, and a collaborative environment.
- Other info: Be part of a diverse team committed to innovation and excellence.
- Why this job: Make a real impact in a high-growth fintech space with exciting challenges.
- Qualifications: 5+ years in project management with strong leadership and communication skills.
The predicted salary is between 60000 - 80000 € per year.
We are seeking a highly accountable and execution-driven Product Delivery Manager to take ownership of the successful delivery and launch of cross‑functional initiatives across major product launches and product initiatives at Token.io. This role is responsible not only for coordinating delivery activities, but for driving launch outcomes end‑to‑end. You will serve as the central owner for launch execution, ensuring all cross‑functional workstreams are aligned, risks are actively managed, decisions are driven to closure, and launches are delivered successfully, on time, and at the expected quality level. The successful candidate will bring strong delivery leadership, a bias for action, and the ability to create momentum and accountability across teams. You will operate as the connective tissue between Product, Engineering, Commercial, Operations, Compliance, and Support teams to ensure launches are fully operationally ready and successfully executed.
Key Responsibilities
- End‑to‑End Launch Ownership: Own the successful execution and delivery of all cross‑functional activities required for product launches, major feature releases and ongoing product initiatives. Be personally accountable for launch readiness, delivery coordination, timeline management, and execution outcomes. Drive launches from planning through implementation, go‑live, and post‑launch stabilisation. Ensure launch objectives, timelines, dependencies, and success criteria are clearly defined and achieved.
- Cross‑Functional Delivery Leadership: Lead and coordinate cross‑functional teams across Product, Engineering, Compliance, Operations, Finance, Sales, Marketing, Partner Management, Implementation and Support. Drive alignment, decision‑making, and accountability across stakeholders to maintain delivery momentum. Proactively identify and resolve risks, blockers, gaps, and dependencies that could impact launch success. Escalate issues where necessary while proposing practical mitigation and recovery plans.
- Program Execution & Accountability: Develop and maintain product launch checklists, detailed launch plans, governance structures, RAID logs, milestone tracking, and readiness checkpoints. Ensure all teams deliver against agreed commitments and timelines. Track implementation progress and provide clear, proactive status reporting to leadership and stakeholders. Maintain high operational discipline and ensure launches are executed with minimal disruption and strong stakeholder confidence.
- Launch Readiness & Operational Excellence: Ensure operational readiness across all functions prior to launch, including support processes, documentation, training, communications, monitoring, and incident response preparation. Coordinate regulatory, compliance, security, and commercial readiness activities as part of launch sign‑off. Lead go‑live coordination activities and oversee post‑launch monitoring and issue resolution. Take ownership of post‑launch reviews, lessons learned, and continuous improvement actions.
- Continuous Improvement: Improve and scale launch management frameworks, governance processes, tooling, and execution standards. Build repeatable playbooks and best practices to improve predictability and launch quality across the organisation. Foster a culture of ownership, accountability, and execution excellence across cross‑functional teams.
Success Metrics
- Successful and timely delivery of product launches and strategic initiatives.
- High launch readiness and operational quality across all functions.
- Reduced delivery risks, delays, and cross‑functional bottlenecks.
- Strong stakeholder confidence and execution transparency.
- Effective coordination and delivery across multiple concurrent launches.
Required Qualifications
- 5+ years of experience in project management, program management, delivery management, or product operations.
- Proven track record of personally driving complex cross‑functional initiatives to successful delivery in fintech, payments, SaaS, or technology environments.
- Strong experience managing high‑visibility product launches involving multiple teams and stakeholders.
- Excellent organisational, communication, and stakeholder management skills.
- Strong sense of ownership with the ability to drive accountability and execution without direct authority.
- Ability to operate effectively in fast‑paced, evolving environments with competing priorities.
- Experience with Agile delivery methodologies and software development lifecycles.
Preferred Qualifications
- Experience in open banking, payments, APIs, or regulated financial services.
- Experience managing enterprise or partner‑facing product implementations.
- Familiarity with Jira, Confluence, Asana, Monday.com, or similar delivery tools.
- PMP, PRINCE2, Agile, or Scrum certifications are advantageous.
What We Offer
- Opportunity to shape the future of open banking payments.
- Collaborative, high‑growth fintech environment.
- Competitive compensation and benefits.
- Flexible working arrangements.
- Exposure to international product and banking ecosystems.
Open to all. Token.io is building an open future for everyone. We acknowledge and embrace different backgrounds, identities, and abilities.
Product Delivery Manager in London employer: Token.io
At Token.io, we pride ourselves on being an exceptional employer that fosters a collaborative and high-growth fintech environment. As a Product Delivery Manager, you will have the opportunity to shape the future of open banking payments while enjoying competitive compensation, flexible working arrangements, and ample opportunities for professional growth. Our commitment to diversity and inclusion ensures that every employee feels valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Product Delivery Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product delivery. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your project management skills during interviews. Bring examples of how you’ve successfully led cross-functional teams and managed complex launches. Numbers and outcomes speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Product Delivery Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in managing cross-functional teams and product launches. We want to see how your skills align with the role of Product Delivery Manager, so don’t hold back!
Showcase Your Achievements:When detailing your past experiences, focus on specific achievements that demonstrate your ability to drive successful product launches. Use metrics where possible to show the impact of your work – numbers speak volumes!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and fluff. Make it easy for us to see why you’re the right fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Token.io
✨Know Your Product Delivery Inside Out
Before the interview, make sure you thoroughly understand the product delivery process. Familiarise yourself with key concepts like end-to-end launch ownership and cross-functional delivery leadership. Be ready to discuss how you've successfully managed similar initiatives in the past.
✨Showcase Your Stakeholder Management Skills
Since this role involves coordinating multiple teams, be prepared to share specific examples of how you've effectively managed stakeholders. Highlight your communication strategies and how you’ve driven alignment and accountability across different functions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially around risk management and decision-making. Think of scenarios where you identified blockers or gaps in a project and how you resolved them. This will demonstrate your proactive approach and ability to drive outcomes.
✨Demonstrate Your Agile Experience
Given the emphasis on Agile methodologies, be ready to discuss your experience with Agile delivery. Share how you've applied Agile principles in previous roles, particularly in managing product launches and ensuring operational readiness across teams.
