Together is seeking an experienced Desktop Support Engineer to join the Service Desk. You will provide 2nd line technical support across the business, resolving incidents, requests and queries via phone, email, remote support and face-to-face interactions.
You will take ownership of incidents, prioritise the queue to meet SLAs, maintain ticket records and support onboarding/offboarding and RBAC. The role involves mentoring colleagues and contributing to IT projects while ensuring secure,
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Senior Desktop Support Engineer – 2nd Line ITIL Expert employer: Together
Together in Cheadle is an excellent employer, offering a professional and supportive environment for Conveyancing Paralegals. With a strong focus on employee growth, you will have access to training and career development opportunities, including the chance to achieve SQE qualification, alongside a comprehensive benefits package that includes generous holidays, pension, and private medical cover.
