Mortgage Sales Specialist
Mortgage Sales Specialist

Mortgage Sales Specialist

Cheadle Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with Mortgage Brokers, providing top-notch service and driving sales through proactive communication.
  • Company: Join Together, a trusted mortgage provider with over 50 years of experience helping customers achieve their property dreams.
  • Benefits: Enjoy 26 days holiday, birthday off, gym access, discounts, and potential bonuses.
  • Why this job: Be part of a supportive team that values diversity and offers opportunities for growth in a dynamic environment.
  • Qualifications: Experience in a phone-based role with strong communication and relationship-building skills is preferred.
  • Other info: We celebrate diversity and are committed to creating an inclusive workplace for all.

The predicted salary is between 28800 - 48000 Β£ per year.

Company Description

Benefits of working at Together

  • 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
  • Free access to company holiday homes
  • Buy & sell holidays
  • Discretionary annual bonus plus an additional Shared Reward Bonus
  • Matched pension contribution
  • Health cash plan plus Private medical insurance
  • Life assurance and Critical illness cover
  • Travel season ticket loans and Ride to work scheme
  • Free local gym access
  • Local bar / restaurant discounts
  • –––––––––––––

    Company Description

    We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

    We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a Β£7 billion loan book.

    Job Description

    As a Mortgage Sales Specialist you will be delivering outstanding service both on the phone and via written communication with key Mortgage Brokers to build strong relationships. You will be working with Account Managers to drive sales and ensure that KPIs are met.

    As a Mortgage Sales Specialist we are looking for someone to:

  • Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
  • Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales
  • Update Account Managers with regular feedback from the Brokers in terms of the market helping the Account Managers identify new opportunities
  • Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
  • Present a professional image of the company to deliver positive broker experience throughout the broker journey
  • Qualifications

    Essential:

  • Mortgage experience
  • Experience in a telephone based role
  • Exceptional relationship building and communication skills
  • Strong objection handling and problem solving skills
  • Desirable:

  • CeMAP qualified
  • Business to Business sales experience
  • If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

    Additional Information

    Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

    If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

    Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

    Mortgage Sales Specialist employer: Together

    At Together, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our Mortgage Sales Specialists enjoy generous benefits such as 26 days of holiday (increasing to 30), access to company holiday homes, and opportunities for professional growth within our dynamic team based in Cheadle, Cheshire. With a focus on building strong relationships and delivering outstanding service, we empower our employees to thrive while making a meaningful impact in the lives of our customers.
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    Contact Detail:

    Together Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Mortgage Sales Specialist

    ✨Tip Number 1

    Familiarise yourself with the mortgage industry and current market trends. This knowledge will not only help you in conversations with brokers but also demonstrate your commitment to understanding their needs.

    ✨Tip Number 2

    Practice your communication skills, especially over the phone. Since the role involves responding to inquiries and building relationships, being articulate and confident on calls is crucial.

    ✨Tip Number 3

    Network with professionals in the mortgage and finance sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.

    ✨Tip Number 4

    Prepare for role-playing scenarios that involve objection handling and problem-solving. Being able to demonstrate these skills in a practical setting can set you apart from other candidates.

    We think you need these skills to ace Mortgage Sales Specialist

    Exceptional Communication Skills
    Relationship Building
    Customer Service Excellence
    Telephone Sales Experience
    Objection Handling
    Problem-Solving Skills
    Business to Business Sales Experience
    Proactive Sales Approach
    Market Analysis
    Attention to Detail
    Time Management
    Team Collaboration
    Adaptability
    Negotiation Skills

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in telephone-based roles and business-to-business sales. Emphasise your relationship-building skills and any previous success in similar positions.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are passionate about the Mortgage Sales Specialist role. Mention specific examples of how you've handled objections or solved problems in past roles.

    Highlight Relevant Skills: In your application, clearly outline your exceptional relationship-building and communication skills. Provide examples of how you've successfully driven sales or supported account managers in previous jobs.

    Show Enthusiasm for Diversity: Since the company values diversity and inclusion, express your commitment to these principles in your application. Mention any experiences that demonstrate your ability to work with diverse teams or clients.

    How to prepare for a job interview at Together

    ✨Know Your Products

    Familiarise yourself with the mortgage products and criteria offered by the company. Being able to discuss these confidently will show your preparedness and understanding of the role.

    ✨Demonstrate Relationship Building Skills

    Prepare examples of how you've successfully built relationships in previous roles. This is crucial for a Mortgage Sales Specialist, so be ready to share specific instances where your communication skills made a difference.

    ✨Practice Objection Handling

    Think about common objections you might face in a sales role and prepare your responses. Showing that you can handle objections effectively will demonstrate your problem-solving skills.

    ✨Show Enthusiasm for Customer Service

    Express your passion for providing exceptional customer service. Share stories that highlight your commitment to going above and beyond for clients, as this aligns with the company's values.

    Mortgage Sales Specialist
    Together
    Location: Cheadle
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    • Mortgage Sales Specialist

      Cheadle
      Full-Time
      28800 - 48000 Β£ / year (est.)
    • T

      Together

      50-100
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