Together is seeking a Collections Specialist to provide high quality support to customers in financial difficulty. You will handle inbound and outbound calls about arrears, listen to customers to understand their circumstances, and identify sustainable support options for those in vulnerable situations.
The role emphasizes empathy, accuracy, and delivering strong customer outcomes. You will work to resolve enquiries, signpost to relevant organisations, and ensure compliance with our processes
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Empathetic Collections & Recovery Specialist employer: Together
Together in Cheadle is an excellent employer, offering a professional and supportive environment for Conveyancing Paralegals. With a strong focus on employee growth, you will have access to training and career development opportunities, including the chance to achieve SQE qualification, alongside a comprehensive benefits package that includes generous holidays, pension, and private medical cover.
