At a Glance
- Tasks: Lead and motivate a telesales team to smash sales targets and enhance customer experience.
- Company: Join Together, a trusted name in mortgages for over 50 years.
- Benefits: Enjoy 26 days holiday, health plans, gym access, and more perks!
- Other info: Diverse and inclusive workplace with great career growth opportunities.
- Why this job: Make a real impact by driving revenue and developing your leadership skills.
- Qualifications: Experience in telesales and team management is essential.
Benefits of working at Together:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Matched pension contribution
- Health cash plan plus Private medical insurance
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Company Description:
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution.
As a Telesales Team Manager, we are looking for someone to:
- Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
- Monitor daily, weekly, and monthly sales KPIs and performance metrics
- Drive revenue growth by implementing effective sales strategies and campaigns
- Ensure consistent achievement of conversion rates, call volumes, and revenue targets
- Analyse data to identify trends and areas for improvement
- Ensure adherence to scripts, processes, and compliance requirements
- Monitor call quality and provide constructive feedback
- Ensure all activities comply with regulatory standards and company policies
Essential:
- Proven experience in a telesales or contact centre sales environment
- Previous experience managing or supervising a sales team
- Strong track record of achieving and exceeding sales targets
- Excellent leadership, coaching, and motivational skills
- Strong analytical and problem-solving abilities
- Effective communication and interpersonal skills
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Telesales Team Leader - Drive Revenue & Performance in Cheadle employer: Together
At Together, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusion. Our Cheadle location provides a vibrant environment with numerous employee benefits, including generous holiday allowances, health plans, and opportunities for personal growth through coaching and development. Join us to lead a dynamic telesales team and make a meaningful impact while enjoying a rewarding career in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Team Leader - Drive Revenue & Performance in Cheadle
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Team Leader - Drive Revenue & Performance at Together, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Together. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Team Leader - Drive Revenue & Performance. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Team Leader - Drive Revenue & Performance in Cheadle
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Together:When writing your cover letter, make sure to tailor your message specifically for Together. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Together
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Together that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Together that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Together’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
