Together in the UK is seeking a Service Delivery Manager to oversee operational service delivery within our Tech function. You will lead major incident management, service reviews with Tier 1 suppliers, and ensure SLA adherence across the business while coordinating budgeting input and supplier relationships.
The role requires strong ITIL experience, change across ITSM processes, and a proactive, analytical communicator who can balance governance with hands-on service management in a fast-paced
#J-18808-Ljbffr
IT Service Delivery Lead - Incident & SLA Excellence in Cheadle employer: Together
Together in Cheadle is an excellent employer, offering a professional and supportive environment for Conveyancing Paralegals. With a strong focus on employee growth, you will have access to training and career development opportunities, including the chance to achieve SQE qualification, alongside a comprehensive benefits package that includes generous holidays, pension, and private medical cover.
