At a Glance
- Tasks: Support vulnerable children and young people through mentoring and relationship-building.
- Company: Join TWMAD, a team dedicated to making a difference in young lives.
- Benefits: Structured career progression, training opportunities, and ongoing support.
- Other info: Dynamic environment with a focus on personal growth and teamwork.
- Why this job: Make a real impact by providing emotional support and stability to young people.
- Qualifications: Strong communication skills and a positive attitude are essential.
The predicted salary is between 28000 - 30000 £ per year.
At TWMAD (Together We Make A Difference), we support vulnerable children and young people through mentoring, intervention and residential/emergency provision. We are currently developing our residential and stabilisation provision and are looking for emotionally intelligent, resilient and relationship-focused individuals to join our growing team. This role is about far more than supervision.
We are looking for people who can:
- Build trust with young people
- Remain calm during difficult moments
- Support emotional wellbeing and stability
- Maintain strong safeguarding awareness
- Communicate professionally
- Bring positive energy and consistency to young people’s lives
Our work is relationship-led, trauma-informed and built around safeguarding, accountability and emotional intelligence. Experience within residential care, mentoring, education, youth work, safeguarding or SEMH is beneficial, however attitude, professionalism and values are equally important.
Successful applicants will have access to:
- Structured career progression
- The TWMAD Academy development pathway
- Leadership opportunities
- Residential and intervention training
- Ongoing support and reflective practice
We are building more than a workforce — we are building a positive culture and a team capable of genuinely making a difference.
Location: Stoke-on-Trent & Staffordshire
Starting Pay: £13.50 per hour (Trainee pathway available)
Enhanced DBS and safer recruitment checks required.
Role Purpose: To provide safe, consistent and relationship-led support to children and young people within TWMAD’s residential and emergency provision.
Key Responsibilities:
- Build positive and trusted relationships with young people
- Support emotional regulation and wellbeing
- Promote routines, structure and positive engagement
- Maintain safeguarding awareness at all times
- Complete reports and documentation professionally
- Support behaviour management and de-escalation
- Work collaboratively with colleagues and professionals
- Maintain calm and professional conduct
- Support placement stability and emotional safety
- Follow all TWMAD policies and procedures
Essential Qualities:
- Positive and professional attitude
- Strong communication skills
- Ability to remain calm under pressure
- Emotional intelligence and self-awareness
- Safeguarding awareness
- Ability to build rapport and trust
- Reliable and accountable
- Willingness to learn and develop
Desirable Experience:
- Residential care
- Youth work
- Mentoring
- Education
- Behaviour support
- Safeguarding
- Mental health support
- Trauma-informed practice
Residential Support Worker in Stafford employer: Together We Make A Difference CIC
At TWMAD, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and empowering work environment for our Residential Support Workers. Located in Stoke-on-Trent & Staffordshire, we offer structured career progression, comprehensive training through the TWMAD Academy, and a culture that values emotional intelligence and relationship-building. Join us to make a meaningful impact in the lives of vulnerable children and young people while enjoying ongoing support and leadership opportunities.
Contact Details:
Together We Make A Difference CIC Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Residential Support Worker in Stafford
✨Tip Number 1
Network like a pro! Reach out to people in the field of residential support work. Attend local events or join online groups where you can connect with others who share your passion for helping vulnerable children and young people.
✨Tip Number 2
Prepare for interviews by practising common questions related to emotional intelligence and safeguarding. Think about real-life examples that showcase your ability to build trust and remain calm under pressure.
✨Tip Number 3
Show your personality! When you apply through our website, let your genuine passion for supporting young people shine through. Share your values and how they align with TWMAD’s mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Residential Support Worker in Stafford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for supporting vulnerable children and young people shine through. We want to see your genuine interest in making a difference and how your values align with ours at TWMAD.
Be Specific About Your Experience:If you have experience in residential care, mentoring, or youth work, make sure to highlight it! We love seeing real-life examples of how you've built trust and supported emotional wellbeing in your previous roles.
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to maintain professionalism in your application. Use clear language and structure your thoughts well, so we can easily see how you fit into our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our TWMAD family!
How to prepare for a job interview at Together We Make A Difference CIC
✨Know Your Stuff
Before the interview, make sure you understand TWMAD's mission and values. Familiarise yourself with their approach to supporting vulnerable children and young people. This will help you demonstrate your alignment with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Emotional Intelligence
During the interview, be ready to share examples of how you've built trust and rapport with young people in the past. Highlight situations where you've remained calm under pressure or supported someone through a tough time. This will illustrate your emotional intelligence and ability to connect with those you’ll be working with.
✨Communicate Clearly and Professionally
Practice articulating your thoughts clearly and professionally. Use specific language related to safeguarding and emotional wellbeing, as these are key aspects of the role. Remember, effective communication is crucial in building relationships, so showcase your skills in this area.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the training opportunities available or how TWMAD supports its staff in their professional development. Asking questions shows your enthusiasm for the role and helps you gauge if the organisation is the right fit for you.
