At a Glance
- Tasks: Support individuals with mental health issues, promoting recovery and independence.
- Company: Join a compassionate charity dedicated to making a difference in people's lives.
- Benefits: Competitive salary, diverse workplace, and opportunities for personal growth.
- Other info: Flexible shifts and a commitment to diversity and inclusion.
- Why this job: Make a real impact while working in a supportive and dynamic team environment.
- Qualifications: Experience in care or support roles, NVQ Level III preferred.
The predicted salary is between 30000 - 40000 £ per year.
Norfolk Road is an 11 bed registered accommodation service supporting people with severe and complex mental health issues based in S2 2SX. A Senior Support Worker has a variety of responsibilities, including direct support with all aspects of peoples’ daily living in order to promote recovery and independence, administering medication, risk assessment and management and recording and reporting. In addition, a Senior Support Worker will have line management and supervisory duties and must demonstrate an ability to prioritise and allocate tasks on shift. The Senior Support Worker will be part of a small, dynamic team, working alongside other staff within the service. The role will require the successful applicant to work as part of a rolling rota which will include weekends and sleep‑ins.
Key Responsibilities
- Line manage one or more SWs and/or volunteer staff, carrying out supervisions
- Guide, assess, support and acknowledge good performance by SWs
- Support the management team in the delivery of the service or contract
- Deputise for the Manager and/or Team Leader and make decisions about service users in their absence
- Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary
- Establish and maintain relationships of trust with service users, to build engagement
- Help service users to set, prioritise and achieve goals, managing their tenancies and move‑ons
- Work flexibly with service users in their homes and in the community
- Carry out assessments and determine urgency of service user needs
- Work with professionals from other agencies, and make onward referrals, linking service users into community opportunities
- Carry out risk assessments, in order to keep service users safe and improve the quality of our support
- Attend placement reviews
- Work with service users on a 1:1 basis and in groups
- Assist service users to deal with financial issues and navigate the benefits and education systems
- Assist service users to manage friendships and family relationships
- Assist service users to manage their medication, in accordance with Together procedures
- Assist service users to manage their lives by helping with bills, forms, mail and appointments, accompanying service users to appointments as and when necessary
- Encourage positive choices around food, leisure etc.
- Assist service users to undertake domestic tasks such as cooking and cleaning, ensuring adherence to infection control (training provided)
- Assist service users with personal care as and when required
- Adhere to the Together policy on lone working
- Make timely records which are concise, accurate, written for the service user to understand, using Together computer‑based systems
- Write clear word‑processed and handwritten reports (training provided) and records in English
- Participate in mandatory and job‑related courses and learning activities
- Maintain professional boundaries in all aspects of work with service users
Skills, Knowledge & Expertise
- Experience in supporting vulnerable individuals gained from a frontline role in housing, health, supported accommodation or direct caring responsibilities
- Minimum of GCSE or Level II qualification in English, or equivalent
- Basic competence in the use of email and word processing software
- Minimum NVQ Level III in Health and Social Care, or equivalent, or the willingness to gain that qualification
- Supervisory experience (desirable)
- Able to travel, access to car
- Able to work a varying pattern of shifts on a 24 hour 7‑day week rota, with notice
Job Benefits
Download the PDF to find out more about what you can get out of working for us. Benefits of Working for Together At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process. Successful candidates will require an enhanced DBS check. To find out more, visit https://www.gov.uk/government/organisations/disclosure-and-barring-service. Together is committed to equal opportunities and non‑discriminatory practices.
Senior Support Worker in Sheffield employer: Together UK
At Together, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment for our Senior Support Workers at the Norfolk Road Accommodation Service. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values diversity, ensuring that every team member can thrive while making a meaningful impact in the lives of those we support. With competitive compensation and a focus on work-life balance, we provide a rewarding career path for individuals passionate about mental health and community care.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Support Worker in Sheffield
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Together UK.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Together UK!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Together UK, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Together UK or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Support Worker in Sheffield
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Together UK:Before hitting send, make sure to tailor your application specifically to Together UK! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Together UK
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
