At a Glance
- Tasks: Support individuals with mental health challenges and promote their wellbeing.
- Company: Join a compassionate team dedicated to making a difference in the community.
- Benefits: Part-time hours, flexible working, and the chance to develop your skills.
- Other info: Dynamic role with opportunities for personal growth and collaboration.
- Why this job: Make a real impact on people's lives while gaining valuable experience.
- Qualifications: GCSE or Level II in English; experience with mental health support is a plus.
The predicted salary is between 19350 - 23650 £ per year.
Application Deadline: 13 August 2026
Department: Operations
Employment Type: Fixed Term Contract
Location: Reading Community Outreach Service
Reporting To: Zahra Akhtar
Compensation: £ per annum pro rata
Description
Service: Reading Wellbeing Platform Support HUB
Position: Wellbeing Worker
Contract: Part-time
Salary: £ per annum
Hours: 15 hours per week
Working Pattern: Thursday, Friday and Saturday, 2:00pm - 7:00pm
Summary of the Role:
We are recruiting a reliable, motivated, and dynamic Wellbeing Worker to join the Reading team on a part-time basis. This role is critical in ensuring continuity of high-quality, person-centred support, helping people to access the right support for their mental health and wellbeing. Working directly with people who may be experiencing mental health challenges and social disadvantage, you will promote empowerment, choice, and independence, supporting individuals to lead their own journey towards stability and wellbeing.
Key Responsibilities
- Partnership & Collaboration
- Work collaboratively with Network Rail, GTR, BTP, station staff, and local voluntary and statutory agencies.
- Participate in joint briefings, debriefs, and information-sharing to ensure coordinated multi-agency support.
- Represent Together positively at all times, helping partners understand the function and scope of the Wellbeing Platform.
- Contribute to building a compassionate, inclusive culture across the transport network.
- Service Environment & Operational Duties
- Ensure the Hub is clean, organised, welcoming, and safe at all times, following Network Rail standards.
- Carry out routine checks of the Hub space and equipment, ensuring everything is working correctly.
- Report any maintenance, environmental, or health and safety issues immediately to the Deputy Manager, Network Rail contacts, or relevant teams.
- Restock materials, maintain signage, and ensure the space remains presentable for staff, partners, and service users.
- Use quieter periods to complete administrative, operational, and service-support tasks, ensuring efficient use of working hours.
- Recording & Reporting
- Record all interactions, assessments, and outcomes accurately and promptly using Together's digital systems.
- Complete initial assessments, referral forms, support notes, and any required follow-up.
- Contribute to performance monitoring, evaluation processes, and identification of good practice.
- Maintain strict data protection, confidentiality, and safeguarding requirements.
- Administrative Duties
- Undertake general administrative tasks, including responding to emails, updating resources, completing training, and maintaining accurate documentation.
- Prepare materials or reports required for supervision, team meetings, or Hub operations.
- Support the Deputy Manager with any additional service-related administration when required.
- Service Development
- Support the evaluation of the pilot by sharing insights, data, and feedback from service users and partners.
- Participate in reflective practice, case discussions, team meetings, and supervision.
- Undertake mandatory and role-specific training, including Network Rail and BTP modules.
- Contribute ideas to improve accessibility, efficiency, and impact of the Wellbeing Platform.
Skills, Knowledge & Expertise
Essential
- Minimum of GCSE or Level II qualification in English, or equivalent
- Experience of working alongside individuals experiencing mental distress and in partnership with them
- Able to establish and maintain a safe environment
- Willing and able to collaborate with colleagues and other organisations
- Basic competence in the use of email and word processing software and computerised systems for service user records and reports
- Demonstrate problem-solving skills relating to housing, welfare benefits, education and relationships
- Able to produce clear records and reports in English
Desirable
- Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience
- Lived experience of mental distress
- NVQ Level II in Health and Social Care, or equivalent
Wellbeing Worker - Reading Wellbeing Platform Support HUB employer: Together UK
Together UK is an exceptional employer, offering a supportive and friendly work environment where you can make a real difference in the lives of individuals with complex mental health issues. With flexible shifts and comprehensive training opportunities, employees are encouraged to grow their skills and advance their careers while working collaboratively in both residential and community settings.
StudySmarter Expert Advice🤫
We think this is how you could land Wellbeing Worker - Reading Wellbeing Platform Support HUB
✨Get Involved in Community Events
Dive headfirst into community events and social work fairs in your area. These are great opportunities to connect with potential employers like Together UK, grab some insider info, and showcase your passion for social work. Plus, meeting people face-to-face can really make you stand out!
✨Join Social Work Networks
Tap into social work networks and online communities, like local charities and organisations. Engaging in discussions or volunteering can help you build a strong reputation and could lead to part-time roles just like the one at Together UK. The connections you make could be the key to landing your next opportunity!
✨Make Your Passion Shine
When approaching part-time roles, be sure to highlight your passion for social issues in conversations and informal chats. Bring your experiences to life through storytelling – this can resonate well with organisations looking for someone who genuinely cares about making a difference!
✨Keep an Eye on Local Job Boards
Part-time roles in social work might not always be advertised in the usual places. Keep checking local job boards or community centres for openings, and don't hesitate to apply directly through Together UK's website – we love seeing proactive candidates who take the initiative!
We think you need these skills to ace Wellbeing Worker - Reading Wellbeing Platform Support HUB
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let your passion for social work shine through. Talk about why you're drawn to this field and how you've been involved in community service or support roles. We want to see your commitment and the heart you bring to the table!
Highlight Relevant Experience:Make sure to spotlight any hands-on experience you have! Whether it's internships, volunteering, or relevant coursework, detail how your past experiences relate to the role at Together UK. We love seeing candidates who have practical skills and a real understanding of social issues.
Certificates and Training Matter:If you've got any relevant certifications or training specific to social work (like safeguarding training or counselling qualifications), don’t forget to include these in your CV! These details can set you apart and show us you’re serious about your professional development.
Be Flexible with Your Availability:Since this is a part-time role, explain your availability clearly in your application. Let us know when you can start and how many hours you’re looking to work. Being upfront about your schedule will help us see how you fit into the team at Together UK.
How to prepare for a job interview at Together UK
✨Show Your Passion for Helping Others
In social work, it's all about your commitment to making a difference. Be ready to share specific experiences that highlight your passion for helping others, whether that's through volunteering, placements, or personal stories. We want to see that genuine drive during your chat with Together UK.
✨Know Your Social Work Theories
You might be quizzed on social work theories or models that inform your practice, like the person-in-environment approach. Brush up on these concepts and be prepared to discuss how you'd apply them in a practical setting. This could be a game changer in your interview for a Wellbeing Worker - Reading Wellbeing Platform Support HUB at Together UK.
✨Flexibility and Availability are Key
As you're going for a part-time role, highlight your flexibility and how it would fit with the organisation's needs. Have examples ready that demonstrate your availability for various shifts or urgent situations—that's just gold for a social work role.
✨Prepare for a Situation-Based Discussion
Expect scenario-based questions where you'll need to demonstrate how you'd handle specific situations with clients or stakeholders. Think of a couple of real-life scenarios you've encountered and articulate your thought process. This will show Together UK that you're ready to hit the ground running in the Wellbeing Worker - Reading Wellbeing Platform Support HUB role.
