At a Glance
- Tasks: Support adults with mental health needs and empower them to achieve their goals.
- Company: Join a compassionate, values-led organisation that prioritises people.
- Benefits: Generous leave, wellness programmes, discounts, and career development opportunities.
- Other info: Flexible shifts, hybrid work model, and a vibrant team culture.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Empathy, resilience, and a commitment to recovery-focused support.
The predicted salary is between 26034 - 26034 £ per year.
Application Deadline: 31 August 2026
Department: Operations
Employment Type: Permanent - Full Time
Location: NIHCSS Specialist Housing Related Support
Reporting To: Levi Hunt
Compensation: £24,968.26 basic salary · £1,066.65 recruitment & retention allowance
Description: Norwich (NR2) & Community-Based | £26,034.91 incl. RRA allowance
Join a Values-Led Organisation That Puts People First. At NIHCSS, we believe great care starts with great people. Through our Values Based Recruitment approach, we’re looking for individuals who are compassionate, collaborative and committed to empowering others. If you want a role where you can make a genuine difference, this could be the perfect opportunity. We have two roles available - one with an immediate start and one which starts in August. One of the roles is for 30 hours per week.
Essential Requirements:
- Full UK driving licence
- Access to a vehicle for work (mileage paid)
- Willingness to work shifts – weekends and bank holidays on a rolling rota
If you’re passionate about supporting people and want to work in a supportive, inclusive and values-driven organisation, we’d love to hear from you. Apply now and be part of something meaningful.
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discount
Key Responsibilities:
As a Mental Health Recovery Worker, you will:
- Support adults (18+) with severe mental health needs
- Work across our supported living service in Norwich (NR2) and within the North Norfolk community
- Deliver person-centred, recovery-focused support
- Help individuals achieve their goals through tailored interventions
- Develop and review risk assessments, safety plans and recovery plans
- Empower people to build independence, choice and control
You will also be expected to work from our Bakery Court base office at least 2 days per week as part of our hybrid team approach.
Skills, Knowledge & Expertise:
What We’re Looking For:
- Show empathy, respect and compassion
- Are committed to recovery-focused support
- Can build positive, trusting relationships
- Are proactive, resilient, flexible and solution-focused
Job Benefits:
What We Offer You:
- 25 days annual leave (rising to 30 days with service)
- Complimentary therapies (massage & reflexology)
- Blue Light Card & Perkbox discounts
- Shiny Mind wellbeing app
- 24/7 Employee Assistance Programme
- Paid training & career development opportunities
- Regular 1:1 support and progression planning
- Staff events, inclusion groups & wellbeing initiatives
Salary & Extras:
£24,968.26 basic salary £1,066.65 recruitment & retention allowance Total: £26,034.91 Overtime available (£72.85 per sleep-in shift (additional))
