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For Companies Relief Support Worker
Application Deadline: 4 May 2026
Department: Operations
Employment Type: Zero Hours
Location: Suffolk Supported Living
Reporting To: Christopher Cooper
Compensation: £12.76 per hour
Description
Together is an amazing place to work. We are one of the UK’s oldest and most respected mental health charities. It’s because we put the people who use our services at the heart of everything we do supporting and enabling them to take control of their lives and make a positive contribution to the community.
52 Kirkley Cliff in Lowestoft, this is a supported accommodation service. There would also be opportunities to work at Harry Ley House in Beccles or the Hollies also in Lowestoft.
Job Purpose
We are looking for a motivated individual with experience of caring or supporting individuals with mental health issues to work alongside the residents, putting them at the heart of all we do.
Key Responsibilities
- To support people who use the service, contribute to teamwork and activities.
- As a Relief Support Worker you will be responsible for key working residents, supporting them to achieve their goals and aspirations, working on a one-to-one basis or providing support in the form of group activities.
- Assist in the day-to-day running of the home.
- Develop skills for residents and participate in supporting your own professional development through training opportunities.
- Engage in a career that offers fulfilment and variety; complete an application to join a dedicated and passionate team.
- Support a fair and diverse workforce; applications from disabled people and those from BAME backgrounds are welcomed.
- Successful candidates will require an enhanced DBS check.
Skills, Knowledge & Expertise
- Demonstrate a non-judgemental attitude.
- Empathetic towards service users and able to create a trusting environment.
- Ability to work alongside individuals experiencing mental distress.
- Able to work in partnership with service users.
- Establish and maintain professional boundaries with service users.
- Establish and maintain a safe environment.
- Willing and able to undertake domestic tasks with, and for, service users as necessary.
- Demonstrate problem-solving skills relating to welfare benefits, education and relationships.
- Open to and willing to participate in formal and informal job-related learning.
- Willing and able to collaborate with colleagues and other organisations.
- Able to use email and computerised systems for service user records and reports.
- Able to produce clear records and reports in English.
- Committed to work in ways which reflect Together’s values.
- Safeguard the wellbeing of clients and colleagues at all times.
- Aware of, and adheres to, Together’s policies regarding Confidentiality and GDPR.
- Aware of, and adheres to, Together’s policies regarding Equalities.
Know-how
- Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience.
- Lived experience of mental distress (desirable).
- Basic competence in the use of email and word processing software.
- NVQ Level II in Health and Social Care, or equivalent (desirable).
Practicalities
- Able to travel.
- Able to work a varying pattern of shifts.
- DBS clearance.
- Minimum age 18 plus.
Job Benefits
Job Benefits
The benefits of working for Together
Download the PDF to find out more about what you can get out of working for us.
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Contact Detail:
Together UK Recruiting Team
How to prepare for a job interview at Together UK
✨Know Your Stuff
Before the interview, make sure you understand Together's mission and values. Familiarise yourself with their approach to mental health support and think about how your experience aligns with their goals. This will show that you're genuinely interested in the role and the organisation.
✨Show Empathy
As a Relief Support Worker, empathy is key. Prepare examples from your past experiences where you've demonstrated a non-judgemental attitude and supported individuals in distress. Be ready to discuss how you can create a trusting environment for service users.
✨Highlight Teamwork Skills
Collaboration is crucial in this role. Think of instances where you've worked effectively as part of a team, especially in challenging situations. Be prepared to share how you can contribute to a positive team dynamic at Together.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask. This could be about the training opportunities available or how Together measures success in supporting their residents. It shows you're engaged and thinking about your future with the organisation.