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- Tasks: Support daily operations and enhance guest experiences at our stunning John O’Groats lodge.
- Company: Join Together Travel, a growing hospitality business in a unique coastal location.
- Benefits: Earn £25,000 with on-site accommodation and a vibrant work environment.
- Why this job: Make a real impact in hospitality while enjoying the beauty of the Highlands.
- Qualifications: Experience in hospitality and strong organisational skills are essential.
- Other info: Evening and weekend shifts required; embrace the adventure of remote living.
The predicted salary is between 25000 - 35000 £ per year.
Permanent • Full time • Salary £25,000 • On site accommodation included • Evening and weekend work required • On call responsibility as part of the role
Together Travel is recruiting an Assistant General Manager to support the day to day running of its John O’Groats lodge and apartment site. This role suits an experienced hospitality professional who is practical, organised, and comfortable taking responsibility in a high standard guest focused environment.
The role
- Supporting the General Manager in the daily operation of the site.
- Helping maintain high standards of cleanliness, presentation, and guest service across lodges and apartments.
- Overseeing core site operations including residence checks, inventories, guest communications, and health and safety.
- Planning and coordinating housekeeping schedules and quality checks.
- Managing linen levels, stock rotation, and cleaning supplies.
- Working closely with maintenance and concierge teams to resolve guest requests and operational issues.
- Supporting guest arrivals, departures, and on site queries.
- Monitoring site condition through regular checks and reporting issues as required.
- Taking responsibility for site operations when the General Manager is off site.
- Supporting team organisation, scheduling, and day to day coordination.
- Contributing to guest experience improvements through feedback and small operational enhancements.
Working pattern
- Full time role based on site in John O’Groats.
- Evening and weekend work included as part of the rota.
- On call responsibility for guests when required.
- On site accommodation provided.
What we are looking for
- Experience in hospitality, accommodation, or guest facing roles.
- A hands on and practical approach to work.
- Strong organisational skills and attention to detail.
- A calm, friendly, and solutions focused manner with guests.
- Ability to work well within a small, close knit team.
- Reliability and willingness to take responsibility when required.
- Comfortable living and working in a remote coastal location.
What is on offer
- Salary of £25,000.
- On site accommodation included.
- A key operational role within a growing hospitality business.
- The opportunity to work in one of the most distinctive coastal locations in the Highlands.
How to apply
Apply through Highland Jobs. Your application goes directly to the employer. No agencies. No nonsense.
Assistant General Manager employer: Together Travel
Contact Detail:
Together Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager
✨Tip Number 1
Get to know the company! Research Together Travel and their values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about their mission and guest experience.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your past experiences in hospitality can relate to the role of Assistant General Manager. We want you to highlight your organisational skills and ability to handle guest queries with a calm and friendly approach.
✨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional when you arrive for your interview. It shows you take the opportunity seriously and are ready to represent the high standards of Together Travel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Assistant General Manager position.
We think you need these skills to ace Assistant General Manager
Some tips for your application 🫡
Show Your Hospitality Experience: Make sure to highlight your previous roles in hospitality or guest-facing positions. We want to see how your experience aligns with the day-to-day operations of our lodge and apartments.
Be Organised and Detail-Oriented: Since this role requires strong organisational skills, give examples of how you've managed schedules or maintained high standards in your past jobs. We love a candidate who pays attention to the little things!
Keep It Friendly and Professional: Your application should reflect a calm and friendly approach. Use a tone that shows you're solutions-focused and ready to tackle any guest queries or operational issues that come your way.
Apply Directly Through Our Website: We encourage you to apply through Highland Jobs as it goes straight to us, no middlemen involved! This way, we can get to know you better right from the start.
How to prepare for a job interview at Together Travel
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Assistant General Manager role. Familiarise yourself with the daily operations of a hospitality site, including guest service standards and housekeeping schedules. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that highlight your experience in hospitality and guest-facing positions. Think about times when you successfully managed a team or resolved guest issues. This will help you illustrate your practical approach and organisational skills during the interview.
✨Emphasise Teamwork and Communication
Since this role involves working closely with various teams, be ready to discuss how you collaborate with others. Share examples of how you've contributed to a positive team environment and effectively communicated with colleagues and guests. This will show that you can thrive in a close-knit team setting.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the lodge and its operations. Ask about their approach to guest experience improvements or how they handle on-call responsibilities. This not only shows your interest but also helps you gauge if the role is the right fit for you.
