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For Companies At a Glance
- Tasks: Lead housekeeping operations and ensure exceptional guest experiences in a stunning coastal location.
- Company: Join Together Travel, a friendly team dedicated to unforgettable guest experiences.
- Benefits: On-site accommodation provided, additional leave, and paid volunteer time.
- Why this job: Make a real impact while living in one of the UK's most beautiful settings.
- Qualifications: Experience in housekeeping operations and strong leadership skills required.
- Other info: Hands-on role with opportunities for mentorship and career growth.
The predicted salary is between 30000 - 40000 £ per year.
Live in role | On-site Accommodation Provided (including bills)
Why This Role is Exciting
- Join Together Travel as an Assistant Manager – Housekeeping & Operations at John O’Groats!
- Hands-on role – lead by example and work alongside the team
- Guest-focused – ensure every property gives an unforgettable first impression
- Unique location – live and work in one of the UK’s most spectacular coastal settings
- This is perfect for someone experienced in housekeeping operations who wants to make a real impact and gain further leadership experience.
Role Overview
As the Assistant Manager – Housekeeping & Operations, you’ll take a fully hands-on, operational role supporting the General Manager. This is a physically demanding role, requiring someone who can actively participate in housekeeping, site inspections, and day-to-day operations.
You will:
- Maintain exceptional standards across all lodges and apartments
- Support housekeeping, site operations, and guest services
- Lead a small team and act as a mentor and coach
Key Responsibilities
- Ensure all properties are in pristine condition – guests’ first impressions matter
- Take full responsibility for housekeeping tasks, including thorough cleans and inspections
- Deputise for the GM when required
- Plan and manage housekeeping schedules and rotas
- Oversee linen, stock, and cleaning supplies, maintaining hygiene and reorder levels
- Conduct Health & Safety checks and escalate issues promptly
- Support guest arrivals, departures, and on-site queries
- Coordinate with maintenance and concierge teams for smooth operations
- Lead by example – hands-on support during busy periods
- Provide mentoring and coaching to housekeeping staff
- Drive continuous improvement of guest experience and operational efficiency
Requirements (Essential)
- Proven experience in housekeeping operations (Team Leader, Supervisor, Head Housekeeper)
- Strong understanding of cleaning standards, inspections, stock control, and rota management
- Hands-on, proactive, and dedicated, comfortable working alongside the team
- Friendly, confident, and guest-facing skills
- Ability to mentor, coach, and provide feedback
- Full UK driving licence
- Willing to relocate to Wick (KW1 4YR)
- Experience in holiday lets, serviced accommodation, or hotels
- Supervisory or assistant management experience in a small team environment
What We Offer
- On-site accommodation provided
- Additional leave and paid volunteer time
If you are dedicated, hands-on, and experienced in housekeeping operations, this is your chance to join a friendly team in a stunning location. Send your CV to: careers@togethertravel.co.uk
Assistant Manager – Housekeeping & Operations employer: Together Travel Co.
Contact Detail:
Together Travel Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager – Housekeeping & Operations
✨Tip Number 1
Get to know the company culture! Before your interview, check out Together Travel's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your hands-on skills! Since this role is all about leading by example, brush up on your housekeeping techniques. Be ready to demonstrate your knowledge during the interview – it’ll show you’re the perfect fit for the job!
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions not only shows your enthusiasm but also helps you figure out if this is the right place for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant Manager – Housekeeping & Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in housekeeping operations and any leadership roles you've had. We want to see how you can bring your skills to our team, so don’t be shy about showcasing your achievements!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the role and how your hands-on approach aligns with our guest-focused values. We love hearing personal stories that connect you to the position.
Show Off Your Team Spirit: Since this role involves leading a small team, make sure to mention any mentoring or coaching experiences you've had. We’re looking for someone who can inspire others, so let us know how you’ve done that in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Together Travel Co.
✨Know Your Stuff
Make sure you brush up on your housekeeping operations knowledge. Understand cleaning standards, inspections, and stock control inside out. This will show that you're not just experienced but also genuinely interested in the role.
✨Show Your Leadership Skills
Be ready to discuss your experience in mentoring and coaching. Think of specific examples where you've led a team or improved processes. This is key for the Assistant Manager role, so highlight your ability to lead by example.
✨Get Familiar with the Location
Since this role is based in a unique coastal setting, do a bit of research about John O’Groats. Mentioning local attractions or the community can demonstrate your enthusiasm for relocating and being part of the area.
✨Prepare for Practical Scenarios
Expect questions about how you'd handle real-life situations, like managing busy periods or dealing with guest complaints. Think through your approach to these scenarios, as they want someone who can think on their feet and maintain high standards under pressure.