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For Companies At a Glance
- Tasks: Lead daily operations and enhance guest experiences at a unique venue.
- Company: A top hospitality operator known for its supportive team culture.
- Benefits: Competitive salary of £26,000 and opportunities for team growth.
- Why this job: Join a dynamic team and make a real difference in guest satisfaction.
- Qualifications: Experience in hospitality management and strong leadership skills.
- Other info: Work in a beautiful location on the Isle of Lewis.
The predicted salary is between 24000 - 28000 £ per year.
A leading hospitality operator is seeking a Duty Manager to oversee daily operations at a distinctive venue on the Isle of Lewis. The ideal candidate will have operational management experience in the hospitality industry, with a focus on guest experience and team leadership.
Responsibilities include:
- Supporting guest services
- Coordinating events
- Ensuring high service standards
This full-time position offers a salary of £26,000 and the chance to work in a supportive environment that values team growth.
Hospitality Operations Lead - Guest Experience employer: Together Travel Co at Lews Castle
Contact Detail:
Together Travel Co at Lews Castle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Operations Lead - Guest Experience
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at venues similar to where you want to be. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experience shine through. Share stories that highlight your operational management skills and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a venue you love, don’t wait for them to post a job. Reach out directly and express your interest. Sometimes, the best opportunities come from simply putting yourself out there.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you a leg up over other candidates.
We think you need these skills to ace Hospitality Operations Lead - Guest Experience
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you’ve gone above and beyond to enhance guest experiences – we want to see that spark!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your operational management experience and any relevant achievements in guest services. We’re looking for how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Together Travel Co at Lews Castle
✨Know Your Venue
Before the interview, do some research on the venue and its unique offerings. Understanding the specific guest experience they aim to provide will help you tailor your answers and show genuine interest in the role.
✨Highlight Your Leadership Skills
As a Duty Manager, team leadership is key. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service standards. This will demonstrate your capability to manage operations effectively.
✨Showcase Your Guest-Centric Approach
Be ready to discuss how you prioritise guest experience in your work. Share specific instances where you went above and beyond for guests, as this aligns perfectly with the role's focus on enhancing guest satisfaction.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the venue's operations, team culture, and growth opportunities. This not only shows your enthusiasm but also helps you assess if the environment is right for you.
