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- Tasks: Assist customers with mortgage collections and provide exceptional support.
- Company: Join a supportive team at Together, a leading mortgage provider.
- Benefits: 26 days holiday plus your birthday off, with access to company holiday homes.
- Other info: Dynamic workplace with opportunities for growth and development.
- Why this job: Make a difference in people's lives by helping them manage their mortgages.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
Benefits of working at Together:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
Mortgage Collections Specialist employer: Together - Loans, Mortgages & Finance
Contact Detail:
Together - Loans, Mortgages & Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Collections Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the mortgage industry, especially those who work at Together. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by knowing our values and what makes us tick. Research Together’s approach to mortgages and think about how your experience aligns with our mission. Show us you’re passionate about helping customers!
✨Tip Number 3
Practice common interview questions related to collections and customer service. We want to see how you handle tough situations, so be ready to share examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Together.
We think you need these skills to ace Mortgage Collections Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mortgage Collections Specialist role. Highlight relevant experience and skills that match what we’re looking for, like customer service and problem-solving abilities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about helping customers with their mortgage needs and how your background makes you a great fit for our team.
Showcase Your Communication Skills: As a Mortgage Collections Specialist, communication is key. In your application, demonstrate your ability to convey information clearly and effectively, whether in writing or through examples of past experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Together - Loans, Mortgages & Finance
✨Know Your Stuff
Before the interview, make sure you understand the mortgage industry and the specific role of a Mortgage Collections Specialist. Brush up on common terms and processes, and be ready to discuss how your experience aligns with their approach to helping customers.
✨Show Empathy
Since this role involves working closely with customers who may be facing financial difficulties, it’s crucial to demonstrate empathy during your interview. Share examples from your past experiences where you’ve successfully handled sensitive situations with care and understanding.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s culture, values, and how they support their employees. This shows that you’re genuinely interested in being part of their team and helps you gauge if it’s the right fit for you.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. The interviewers want to see the real you, so be honest about your experiences and what you can bring to the table. A good cultural fit is just as important as skills!