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- Tasks: Drive operational excellence and enhance productivity in Corporate Credit & Risk functions.
- Company: Join Together, a leading mortgage and secured loans provider with over 50 years of experience.
- Benefits: Enjoy 26 days holiday, a birthday day off, gym access, and a discretionary bonus.
- Why this job: Be a catalyst for continuous improvement and make a real impact on business integrity.
- Qualifications: Experience in risk management and strong stakeholder engagement skills required.
- Other info: Diverse and inclusive workplace committed to supporting all employees.
The predicted salary is between 36000 - 60000 £ per year.
Benefits
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Company Description
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
As a Specialist Operational Improvement Manager, you will drive operational excellence and proactive, value-adding risk management across Corporate Credit & Risk functions—including Corporate Lending, Development, Portfolio, and Recoveries. This role serves as a catalyst for continuous improvement, combining operational enhancement with specialist assurance responsibilities. It ensures robust processes, effective controls, and ongoing efficiency gains throughout all Corporate Credit & Risk activities.
As a Specialist Operational Improvement Manager, we are looking for someone to:
- Lead initiatives to streamline processes, eliminate inefficiencies, and enhance productivity across Corporate Credit & Risk functions.
- Develop and implement frameworks for continuous improvement, leveraging data-driven insights.
- Establish and maintain robust control environments to mitigate operational and credit risk.
- Conduct assurance reviews and control testing to validate compliance with internal processes, standards and requirements.
- Proactively identify emerging risks and implement preventive measures to safeguard business integrity.
- Act as delegated support for Incident Ownership, ensuring timely resolution of incidents and root cause analysis.
- Ensure adherence to governance standards and regulatory obligations across all Corporate Credit & Risk activities.
- Collaborate with Compliance and Audit teams to address findings and implement corrective actions promptly.
- Assist in the ongoing management and maintenance of departmental Business Continuity procedures, Business Impact Assessments.
- Partner with Corporate Heads of Department to align operational strategies with business objectives.
- Act as a trusted advisor, providing insights and recommendations for strategic advancement, planning and decision-making.
- Foster a culture of accountability, transparency, and continuous learning within the team.
- Define and track key performance indicators (KPIs) to measure operational efficiency and risk management effectiveness.
- Prepare and present.
Qualifications
Essential
- Knowledgeable in first-line risk management and operational support.
- Skilled in risk management practices, including effective documentation and incident review.
- Applies a pragmatic, proportional approach to risk management focused on value delivery.
- Confidently engages senior stakeholders, building strong, respectful relationships and clearly translating complex risk issues into practical, understandable terms.
- Skilled in regulatory perimeter assessment, able to distinguish between regulated and unregulated applications and communicate this effectively to stakeholders.
- Detail-oriented with a strong ability to identify anomalies and discrepancies in information.
- Experienced in regulated mortgage lending and commercial lending.
Additional Information
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you would benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know when completing your application. This information will be picked up by our team, so we can try to put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Specialist Operational Improvement Manager in Cheadle employer: Together - loans, mortgages & finance
Contact Detail:
Together - loans, mortgages & finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist Operational Improvement Manager in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Specialist Operational Improvement Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its culture. Understand their approach to operational excellence and risk management, so you can showcase how your skills align perfectly with their needs. We want you to shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience in risk management and operational support. The more you practice, the more confident you'll feel when it’s time to impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. Let’s get you that Specialist Operational Improvement Manager position!
We think you need these skills to ace Specialist Operational Improvement Manager in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Specialist Operational Improvement Manager role. Highlight your experience in risk management and operational support, and don’t forget to showcase any relevant achievements that demonstrate your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific initiatives you've led in the past that align with our goals at Together, and show us your passion for continuous improvement.
Showcase Your Skills: In your application, be sure to highlight your skills in engaging senior stakeholders and translating complex issues into understandable terms. We want to see how you can build strong relationships and contribute to our culture of accountability and transparency.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Together - loans, mortgages & finance
✨Know Your Stuff
Make sure you brush up on your knowledge of risk management and operational support. Familiarise yourself with the specific processes and frameworks used in Corporate Credit & Risk functions, as this will show that you're serious about the role and understand what it entails.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've streamlined processes or eliminated inefficiencies in previous roles. Be ready to discuss specific initiatives you've led and the impact they had on productivity. This will demonstrate your ability to drive operational excellence.
✨Engage with Stakeholders
Think about how you can effectively communicate complex risk issues to senior stakeholders. Practice translating technical jargon into clear, understandable terms. This will help you build strong relationships and show that you can be a trusted advisor.
✨Be Detail-Oriented
During the interview, highlight your attention to detail by discussing how you've identified anomalies or discrepancies in information before. This is crucial for the role, so showcasing this skill will set you apart from other candidates.
