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For Companies At a Glance
- Tasks: Lead IT service delivery and manage incidents in a dynamic financial services environment.
- Company: Reputable financial services company based in Cheadle with a focus on tech innovation.
- Benefits: Competitive salary, performance bonuses, and extensive benefits package.
- Why this job: Join a team where you can make a real difference in service management.
- Qualifications: Experience in service management and ITIL qualifications required.
- Other info: Great opportunity for career growth in a supportive and collaborative environment.
The predicted salary is between 36000 - 60000 £ per year.
A financial services company based in Cheadle is seeking a Service Delivery Manager to oversee operational service within their Tech function. The ideal candidate will manage incidents, support service reviews, and ensure adherence to SLAs, balancing governance activities with hands-on service management.
Applicants should have experience in service management, ITIL qualifications, and excellent communication skills.
Competitive salary with performance bonuses and extensive benefits are offered.
IT Service Delivery Lead in Cheadle employer: Together - loans, mortgages & finance
Contact Detail:
Together - loans, mortgages & finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Lead in Cheadle
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial services sector, especially those in tech roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to service delivery and ITIL frameworks. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during interviews. Use clear examples from your past experiences where you successfully managed incidents or improved service delivery. This will help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace IT Service Delivery Lead in Cheadle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service management and ITIL qualifications. We want to see how your skills align with the role of IT Service Delivery Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for overseeing operational service within our Tech function. Be sure to mention your communication skills and how you’ve successfully managed incidents in the past.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've balanced governance activities with hands-on service management. We love candidates who can demonstrate their ability to manage incidents effectively while ensuring adherence to SLAs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Together - loans, mortgages & finance
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL qualifications before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in managing incidents and ensuring adherence to SLAs.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with teams and stakeholders in previous positions. Think about times when you had to balance governance activities with hands-on service management.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving skills in service delivery. Practice articulating your thought process and decision-making strategies when faced with operational challenges.
✨Research the Company Culture
Take some time to understand the company’s values and culture. This will help you tailor your responses to align with their expectations and demonstrate that you're a good fit for their team.
