At a Glance
- Tasks: Engage with customers, explore lending options, and provide top-notch service.
- Company: Dynamic financial services company in Cheadle with a focus on customer success.
- Benefits: Career advancement opportunities, training in Mortgage Advice Practice, and a supportive team environment.
- Why this job: Join a vibrant team and help customers achieve their financial goals while growing your career.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 42000 £ per year.
A financial services company in Cheadle seeks a Customer Relationship Manager to join its Direct Sales team. In this role, you will handle inbound calls from potential customers and make outbound calls to existing clients to explore lending options.
The role requires strong communication and interpersonal skills, providing excellent customer service, and the potential for career advancement with training available in Mortgage Advice Practice (CeMAP).
Customer Success & Lending Specialist in Cheadle employer: Together - Loans, Mortgages & Finance
Join a dynamic financial services company in Cheadle, where we prioritise employee development and foster a collaborative work culture. As a Customer Success & Lending Specialist, you will benefit from comprehensive training opportunities, including the chance to gain qualifications in Mortgage Advice Practice (CeMAP), while enjoying a supportive environment that values your contributions and encourages career progression.
Contact Details:
Together - Loans, Mortgages & Finance Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Success & Lending Specialist in Cheadle
✨Tip Number 1
Get to know the company inside out! Research their values, services, and recent news. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your communication skills! Since this role is all about handling calls, try role-playing with a friend or family member. This will boost your confidence and help you articulate your thoughts clearly.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider tips and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Success & Lending Specialist in Cheadle
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your communication and interpersonal skills, as these are key for the Customer Success & Lending Specialist role. We want to see how your experience aligns with providing excellent customer service!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about helping customers with their lending options and how you can contribute to our Direct Sales team. Let us know what makes you the perfect fit!
Showcase Relevant Experience:If you've got experience in financial services or customer relationship management, make sure to highlight that in your application. We love seeing how your background can help us provide top-notch service to our clients.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Together - Loans, Mortgages & Finance
✨Know Your Stuff
Before the interview, make sure you understand the financial services industry and the specific lending options the company offers. Brush up on key terms and concepts related to customer relationship management and lending practices. This will show your potential employer that you're genuinely interested and knowledgeable about the role.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member. Focus on how you can effectively handle inbound calls and engage with clients during outbound calls, as this will be crucial in demonstrating your fit for the position.
✨Highlight Customer Service Experience
Prepare examples from your past experiences where you've provided excellent customer service. Think of specific situations where you resolved issues or went above and beyond for a customer. This will help illustrate your interpersonal skills and commitment to customer satisfaction, which are vital for a Customer Success & Lending Specialist.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training available for Mortgage Advice Practice (CeMAP) and how the company supports career advancement. This not only shows your enthusiasm for the role but also helps you gauge if the company aligns with your career goals.
