Change Manager in Cheadle

Based on site in Cheadle (SK8 3GW) - Monday to Friday

Salary up to £45,000 base + (up to) 20% annual bonus

• 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
• Free access to company holiday homes
• Buy & sell holidays
• Discretionary annual bonus plus an additional Shared Reward Bonus
• Matched pension contribution
• Health cash plan plus Private medical insurance
• Life assurance and Critical illness cover
• Travel season ticket loans and Ride to work scheme
• Free local gym access
• Local bar / restaurant discounts

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common‑sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

With the country's largest Financial Services Tech Transformation Project currently underway, we have much to do! Our Change Team is evolving and taking on more end to end responsibility. As such, we require an experienced Change Manager to support with changes associated with our new tech platform and the many changes that will follow post launch. Working within our small but highly skilled Change Team, you will be highly stakeholder focused and proactively seeking out effective ways to deliver and embed business change. You will be working hand in hand with our delivery trains and the operational business areas to effectively coordinate and deliver change across the division, whilst ensuring that the changes meet the needs of the business area from initiative capture; through requirement gathering and into delivery. You will also ensure that changes are communicated effectively and embedded within the division with impactful operational readiness plans and post implementation reviews.

Typical duties include (not limited to):

• Collaborate with senior leadership to ensure change initiatives support the overall strategy.
• Work with Product Managers and Business Owners to document robust Business Cases including Cost Benefit Analysis.
• Create detailed change plans outlining activities, timelines and resource requirements.
• Execute change plans, monitoring progress and adapting strategies.
• Work with teams to proactively manage and mitigate resistance, fostering a positive change culture.
• Ensure Process Governance is followed for any prioritised projects.
• Conduct "as is" and "to be" mapping.

Qualifications

Ideally, you will be a seasoned Change Manager with a strong focus on stakeholder management and previous experience working on large change programmes. Candidates who have process mapping qualifications and experience with BPMN will be highly regarded as will those with experience working within a highly regulated environment. Fundamentally, we are looking for:

• A strategic thinker who can also problem solve and work with stakeholders to agree appropriate solutions.
• An excellent relationship builder with an ability to influence and guide senior stakeholders.
• Knowledge of change management methodologies and tools.
• Ability to balance/build strong relationships through all levels and roles.
• Ability to influence others and move towards a common vision or goal.
• Strong communication skills with the ability to clearly articulate messages to a variety of audiences.
• Excellent presentation, communication & stakeholder management skills.

Additional Information

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. Please apply ASAP. We would like to commence interviews in early March.