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- Tasks: Build strong relationships with Mortgage Brokers and deliver exceptional service via phone and email.
- Company: Join Together, a leading mortgage provider with over 50 years of experience.
- Benefits: Enjoy 26 days holiday, health plans, gym access, and a birthday day off!
- Other info: Diversity and inclusion are celebrated here; everyone is valued for who they are.
- Why this job: Make a real impact in the financial services sector while developing your career.
- Qualifications: Experience in Financial Services and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
We're Together. For over 50 years, we've helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can't or won't. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
Benefits of working at Together:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
- Free access to company holiday homes
- Buy & sell holidays
- Discretionary annual bonus plus an additional Shared Reward Bonus
- Matched pension contribution
- Health cash plan plus Private medical insurance
- Life assurance and Critical illness cover
- Travel season ticket loans and Ride to work scheme
- Free local gym access
- Local bar / restaurant discounts
Job Description:
You will deliver outstanding service both on the phone and via emails with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPI's are met.
- Respond to inbound intermediary telephone enquiries, giving exceptional customer service in relation to product and criteria information
- Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Manager's to identify new opportunities.
- Identify intermediary needs, clarify information and provide accurate solutions across all product offerings
- Manage new/existing relationships, promoting company's products and services
- Immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners
Qualifications:
Essential:
- Experience working in Financial Services
- Telephone Sales experience
- Exceptional relationship building and communication skills
- Strong Objection handling and problem solving skills
Desirable:
- CeMAP Qualified or Equivalent
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Additional Information:
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Job Details:
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Finance
Mortgage Broker Account Manager in Cheadle Hulme employer: Together - Loans, Mortgages & Finance
Contact Detail:
Together - Loans, Mortgages & Finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Broker Account Manager in Cheadle Hulme
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Together's values and culture. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly articulate how your experience aligns with the role of Mortgage Broker Account Manager. Think about specific examples where you've built relationships or solved problems in previous jobs.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative and enthusiasm!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Together team.
We think you need these skills to ace Mortgage Broker Account Manager in Cheadle Hulme
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Mortgage Broker Account Manager role. Highlight your experience in financial services and any relevant sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your relationship-building skills and your passion for helping customers. Let us know why you're excited about joining Together and how you align with our values.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your ability to convey information clearly and effectively. Whether it's through your CV or cover letter, we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Together - Loans, Mortgages & Finance
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the mortgage products and services offered by the company. Familiarise yourself with their policies and procedures, as this will help you answer questions confidently and show that you're genuinely interested in the role.
✨Build Rapport
Since the role involves building relationships with Mortgage Brokers, practice your communication skills. During the interview, focus on establishing a connection with the interviewer. Use active listening and engage in a friendly manner to demonstrate your relationship-building abilities.
✨Showcase Problem-Solving Skills
Prepare examples of how you've handled objections or solved problems in previous roles. This is crucial for the Mortgage Broker Account Manager position, so think of specific scenarios where you turned a challenging situation into a positive outcome.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to customer service, or how they measure success in the role. This shows your enthusiasm and helps you determine if the company culture aligns with your values.