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- Tasks: Manage mortgage applications and enhance customer service while leading a dynamic team.
- Company: Together has over 50 years of experience helping people achieve their property dreams with tailored mortgage solutions.
- Benefits: Enjoy 26 days holiday, birthday off, gym access, and a discretionary bonus plus more perks!
- Why this job: Join a supportive culture focused on growth, quality control, and making a real impact in the community.
- Qualifications: Experience in mortgage processing and strong communication skills are essential; we welcome diverse backgrounds.
- Other info: We celebrate diversity and support all applicants throughout the recruitment process.
The predicted salary is between 43200 - 72000 £ per year.
As a Mortgage Processing Manager, you will work as part of our Charles Street division, which operates with great success supporting professional property developers and investors to access bespoke funds for key projects including Bridging finance, Buy-to-let and Development exits.
You will manage the processing of mortgage applications to deliver an outstanding service to new and existing customers, enhancing process improvement and quality control across the team.
As a Mortgage Processing Manager, we are looking for someone to:
- Have oversight of new applications received, providing an initial case assessment and requesting any additional information required before progressing to underwriting
- Proactively manage your own pipeline of cases both pre and post offer, using a pro-active approach to manage brokers, customers, solicitors and other third parties to minimise turnaround times
- Drive and manage performance of the process through coaching, support and quality control across the team in order to ensure SLA’s are met and an exceptional customer service is maintained
- Conduct a thorough quality control review of each loan file to ensure completeness and accuracy prior to funding
- Produce weekly reports on the status of applications, time to offer and time to fund; highlighting any matters of concern and areas for efficiency improvements in the underwriting workflow
Qualifications
- Essential experience of mortgage / loan processing
- Ability to assess and interpret information supplied e.g. bank statements, legal documents
- Experience of quality oversight and assurance
- Ability to produce weekly reports on department performance
- Experience of working in a regulated environment
- Strong communication skills both written and verbal with the ability to lead and mentor others
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Mortgage Processing Manager employer: Together - loans, mortgages & finance
Contact Detail:
Together - loans, mortgages & finance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Processing Manager
✨Tip Number 1
Familiarise yourself with the specific mortgage products and services offered by Together. Understanding their unique approach to mortgages will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Together on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Prepare to discuss your experience in mortgage processing and quality control in detail. Be ready to share specific examples of how you've improved processes or managed teams effectively in previous roles.
✨Tip Number 4
Stay updated on industry trends and regulatory changes in the mortgage sector. This knowledge will not only enhance your credibility but also show your commitment to staying informed and relevant in the field.
We think you need these skills to ace Mortgage Processing Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in mortgage or loan processing. Emphasise your ability to assess and interpret financial documents, as well as any experience in quality oversight.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role of Mortgage Processing Manager. Mention specific examples of how you've managed pipelines and improved processes in previous roles.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that demonstrate your ability to lead and mentor others, as well as your experience in managing relationships with brokers and customers.
Showcase Your Analytical Skills: Include details about your experience producing reports on department performance. Highlight your analytical skills and how they have contributed to efficiency improvements in past roles.
How to prepare for a job interview at Together - loans, mortgages & finance
✨Understand the Mortgage Process
Make sure you have a solid grasp of the mortgage application process, including key terms and stages. This will help you demonstrate your expertise and show that you're well-prepared for the role.
✨Showcase Your Leadership Skills
As a Mortgage Processing Manager, you'll need to lead and mentor your team. Be ready to discuss your previous experiences in managing teams, coaching others, and how you've driven performance improvements.
✨Prepare for Quality Control Questions
Expect questions about quality oversight and assurance. Be prepared to share examples of how you've ensured accuracy and completeness in loan files, as well as any processes you've implemented for quality control.
✨Demonstrate Strong Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, and be ready to provide examples of how you've successfully managed relationships with brokers, customers, and third parties.
