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- Tasks: Deliver exceptional service to Mortgage Brokers and drive sales through proactive communication.
- Company: Join Together, a leading property finance expert with a supportive culture.
- Benefits: Enjoy 26 days holiday, a birthday day off, and a range of health benefits.
- Why this job: Make a real impact in the mortgage industry while building strong relationships.
- Qualifications: Must have mortgage experience and excellent communication skills.
- Other info: Diverse and inclusive workplace with great career growth opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Overview: You will deliver outstanding service both on the phone and via written communication with key Mortgage Brokers to build strong relationships. You will work with Account Managers to drive sales and ensure that KPIs are met.
Responsibilities:
- Respond to inbound intermediary telephony enquiries, giving exceptional customer service in relation to product and criteria information.
- Work closely with Account Managers, supporting the delivery of Account Plans by making proactive outbound calls to key intermediary partners to drive sales.
- Update the Account Managers with regular feedback from the Brokers and in terms of the market, helping the Account Managers to identify new opportunities.
- Identify intermediary needs, clarify information and provide accurate solutions across all product offerings.
- Support the Account Managers with administrative tasks covering mailboxes and the CRM.
- Present a professional image of the company to deliver a positive broker experience throughout the Broker journey.
- Manage new/existing relationships, promoting the company's products and services, to immerse themselves fully in the policies, procedures and the culture of Together to enable a high level representation of the company at all levels with our intermediary partners.
Qualifications:
- Essential: Mortgage experience is a must.
- Telephone Sales experience with a Mortgage Lender or Mortgage Broker.
- Experience answering inbound service calls, making outbound calls & managing inboxes.
- Exceptional relationship building and communication skills.
- Strong objection handling and problem solving skills.
- Desirable: Business to business sales experience.
- Mortgage industry experience.
- CeMAP qualified or equivalent.
Benefits:
- 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays.
- Buy & sell holidays.
- Discretionary annual bonus.
- Matched pension contribution.
- Life assurance.
- Critical illness cover.
- Health cash plan.
- Private medical insurance.
- Free access to company holiday homes.
- Travel season ticket loans.
- Ride to work scheme.
- Free local gym access.
- Local bar / restaurant discounts.
Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together; if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can.
Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Company Description: We’re Together - the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality. We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do - and that starts with our brilliantly different team of people.
Mortgage Broker - Sales in Cheadle Hulme employer: Together Limited
Contact Detail:
Together Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Broker - Sales in Cheadle Hulme
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Together's values and culture. This way, you can show how your experience aligns with their mission and demonstrate that you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your exceptional relationship-building skills and how you've handled objections in past roles.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info about the role and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Together team. Don’t miss out on this opportunity!
We think you need these skills to ace Mortgage Broker - Sales in Cheadle Hulme
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be dealing with key Mortgage Brokers, make sure your written application reflects your exceptional communication skills. Use clear and concise language to demonstrate how you can build strong relationships and provide outstanding service.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your mortgage experience and sales skills. Mention specific achievements that align with the responsibilities outlined in the job description to catch our eye.
Highlight Your Problem-Solving Abilities: We love candidates who can handle objections and solve problems effectively. In your application, share examples of how you've tackled challenges in previous roles, especially in the mortgage or sales sectors.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Together Limited
✨Know Your Products Inside Out
Make sure you have a solid understanding of the mortgage products and services offered by the company. Familiarise yourself with the criteria and features of each product, as this will help you answer questions confidently and demonstrate your expertise during the interview.
✨Showcase Your Relationship-Building Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about specific instances where you’ve turned a challenging situation into a positive outcome. This will highlight your exceptional communication skills and ability to connect with brokers.
✨Practice Objection Handling Scenarios
Anticipate common objections you might face in the role and practice your responses. Being able to handle objections smoothly will show that you’re not only knowledgeable but also skilled in problem-solving, which is crucial for a Mortgage Broker.
✨Be Ready to Discuss Market Trends
Stay updated on current trends in the mortgage industry and be prepared to discuss them. This shows your commitment to the field and helps you engage in meaningful conversations with the interviewers, demonstrating that you can provide valuable insights to the Account Managers.
