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- Tasks: Support individuals and families to rebuild their lives after homelessness.
- Company: Join one of the largest housing associations in the North of England.
- Benefits: Starting salary of £25,748, 27 days holiday, and flexible working hours.
- Why this job: Make a real difference in people's lives while promoting independence and stability.
- Qualifications: Experience with homelessness support and strong communication skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 25748 - 25748 £ per year.
We are currently seeking a Support Officer to join our team in Blackburn. As a Support Officer within our Supported Housing service, you will play a vital role in supporting individuals and families who have experienced homelessness to rebuild their lives and move towards independence. You will deliver person-centred, outcome-focused support that empowers customers to develop the skills, confidence and stability needed to sustain safe accommodation and improve their overall wellbeing.
Working within accommodation-based schemes or providing floating support, you will manage a varied caseload, responding to both planned support needs and crisis situations with professionalism and compassion. We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Deliver high-quality, person-centred housing-related support to individuals and families who have experienced homelessness, enabling them to sustain tenancies and move towards full independence. Assess individual needs and risks, co-produce support plans, and regularly review progress to ensure goals and outcomes are achieved. Provide both planned and responsive support, including during periods of crisis, using early intervention strategies to reduce risk and prevent repeat homelessness. Work collaboratively with multi-agency partners including Housing Options teams, Adult Social Care, Children's Services, health professionals and community organisations to coordinate holistic support. Support customers to explore suitable housing options and prepare for move-on accommodation, promoting long-term stability. Safeguard individuals and families by identifying and responding to concerns in line with safeguarding procedures. Encourage independence by supporting customers to develop life skills including budgeting, tenancy management, maintaining accommodation and accessing employment, education or training. Maintain accurate, timely case records including risk assessments, support plans, incident reports and monitoring data in line with GDPR requirements.
A full UK driving licence and access to a vehicle (Desirable). Experience supporting individuals and families experiencing homelessness or complex disadvantage. An awareness of safeguarding. Strong communication and relationship-building skills. A compassionate, resilient and proactive approach with the ability to manage a varied caseload.
In return, we are offering the successful candidate in the Support Officer role a starting salary of £25,748, 27 days holiday (rising to 32 over 5 years' service) + bank holidays. Based role in Blackburn. You will be working 8am to 4pm or 10am to 6pm Monday–Friday.
Support Officer employer: Together Housing
Contact Detail:
Together Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing support sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to support work. Think about your experiences and how they relate to the role of a Support Officer. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Show your passion for helping others! During interviews, share specific examples of how you've made a difference in someone's life. This will demonstrate your commitment to person-centred support and your ability to empower individuals towards independence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and updates about our organisation there.
We think you need these skills to ace Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Support Officer role. We want to see how you can deliver that person-centred support and help individuals move towards independence.
Showcase Your Compassion: In your written application, let your empathy shine through! Share examples of how you've supported others in challenging situations. We’re all about professionalism and compassion here at StudySmarter, so show us you’ve got what it takes.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and passion for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Together Housing
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Officer and the specific challenges faced by individuals experiencing homelessness. Familiarise yourself with person-centred support strategies and be ready to discuss how you would apply them in real-life scenarios.
✨Show Your Compassion
This role requires a compassionate approach, so be prepared to share examples from your past experiences where you've demonstrated empathy and resilience. Highlight any situations where you've successfully supported someone through a crisis or helped them regain their independence.
✨Collaboration is Key
Since the job involves working with various agencies, think about times when you've collaborated with others to achieve a common goal. Be ready to discuss how you can build relationships with multi-agency partners and coordinate holistic support for customers.
✨Be Organised and Detail-Oriented
As a Support Officer, you'll need to manage a varied caseload and maintain accurate records. During the interview, emphasise your organisational skills and attention to detail. Share how you keep track of case notes, risk assessments, and support plans to ensure compliance with GDPR requirements.