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- Tasks: Deliver plumbing repairs with a focus on quality and customer service.
- Company: Join a dynamic repairs team in Yorkshire with a strong community focus.
- Benefits: Starting salary of ÂŁ31,166, 27 days holiday, and attractive pension schemes.
- Why this job: Make a real difference in people's homes while developing your skills.
- Qualifications: UK driving licence and relevant plumbing certification required.
- Other info: Flexible working hours with opportunities for overtime and career growth.
We have an exciting opportunity for a Plumber to join our repairs team in this new position. In this role, you will deliver a wide range of plumbing repairs for both tenanted and vacant properties, ensuring a customer service-oriented approach to repair and maintenance. You will cover the Calderdale area.
Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link – Equality and diversity – Together Housing Group
Requirements
Outline of Key responsibilities for the Plumber…
- Perform plumbing repairs in tenanted and vacant properties according to job tickets and specifications while adhering to regulations and best practices.
- Adopt a \\\”Right First Time\\\” approach, aiming to complete repairs in one visit with high-quality workmanship.
- Organise work efficiently to minimise downtime, and communicate any workload issues for reallocation as needed.
- Be available for overtime and participate in a stand-by or call-out rota as arranged with management.
- Use initiative to diagnose and address repairs that may differ from the original job request, seeking approval for unexpected costs or extended timeframes.
- Maintain high standards of workmanship aligned with service specifications and safety procedures while collaborating with the team for efficiency. use of time, materials and resources etc.
We are looking for someone who has…
- Full UK Manual driving licence
- Relevant Plumbing certification: City and Guilds Craft Certificate in Plumbing or equivalent (NVQ Level 2)
- Competent experience in all areas typically required of a qualified Plumber and related building disciplines.
- Proven experience in a customer service setting
- Experience in optimising the number of repairs finished and ensuring multiple repairs are completed in a single visit.
Benefits
In return, we are offering the successful candidate…
- Starting salary of £31,166 per annum – Pay review pending
- Additional earning from the call out rota opt-in
- Personal use of the company van
- 27 days holiday (rising to 32 over 5 years\’ service) + bank holidays
- You will work a total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time. However, to give an idea, a typical working week may be Monday to Thursday from 08:00 to 16:00 and Friday from 08:00 to 15:30. Please note that this is subject to change based on business requirements.
- You will be required to be on the call out rota starting April 2026
- Attractive pension schemes – Local Government Pension Scheme (LGPS)
- To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer – Employee Benefits Link
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay
Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
INDTHG1
Plumber employer: Together Housing
Contact Detail:
Together Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your plumbing skills in a mock interview setting. Have a mate throw some common plumbing scenarios at you and explain how you'd tackle them. This will help you articulate your thought process and demonstrate your expertise.
✨Tip Number 3
Dress the part! Even if you're applying for a hands-on role like plumbing, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the interviewers.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a chance to reiterate why you’d be a great fit!
We think you need these skills to ace Plumber
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your plumbing qualifications and experience. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Service Matters: Since this role involves a lot of interaction with tenants, it’s super important to showcase your customer service experience. Tell us about times you’ve gone the extra mile to help someone out!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your points are easy to understand. This helps us get a good sense of who you are!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Together Housing
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge and skills. Familiarise yourself with common repairs and regulations, as well as the specific requirements mentioned in the job description. This will help you demonstrate your expertise and confidence during the interview.
✨Show Off Your Customer Service Skills
Since this role emphasises a customer service-oriented approach, be ready to share examples of how you've successfully interacted with customers in the past. Highlight any experiences where you resolved issues or went above and beyond to ensure satisfaction.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific plumbing scenarios or unexpected challenges. Think about times when you had to diagnose a problem or adapt your approach. Practising these responses can help you articulate your thought process clearly.
✨Demonstrate Team Spirit
Collaboration is key in this role, so be prepared to discuss how you work with others. Share examples of how you've contributed to team efficiency or communicated effectively with colleagues. This will show that you're not just a skilled plumber but also a great team player.
