Shape the future of customer service at Together Housing. Our Customer Services team is at the heart of how residents experience Together Housing. Supporting around 80,000 residents, 38,000 homes and more than 400,000 customer contacts each year, this is a high-impact opportunity to influence service quality, performance and the way we respond to what matters to our customers. As Group Customer Services Manager, you'll provide strategic and operational leadership across our telephone, digital and other customer channels. Leading through a team of managers, you'll create clarity, accountability and a culture focused on delivering excellent customer experiences. This is a role for a leader who can bring people, performance and continuous improvement together - turning strategy into action and using insight to make services better Together Housing Group:We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity
Customer Service Manager employer: Together Housing
Together Housing Group is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With a commitment to diversity and community investment, we provide our Labourers with competitive salaries, generous holiday allowances, and opportunities for professional growth while making a meaningful impact on the lives of residents across Lancashire. Join us in delivering high-quality service and enjoy a flexible working culture that values your contributions.
