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- Tasks: Carry out joinery repairs in tenanted and vacant properties with a focus on quality service.
- Company: Join Together Housing, a leading non-profit housing association in the North of England.
- Benefits: Competitive salary, company van, 27 days leave, flexible working, and health benefits.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Qualified Joiner with customer service experience and a full UK driving licence.
- Other info: Join a diverse team with excellent career growth and training opportunities.
The predicted salary is between 31166 - 35377 ÂŁ per year.
We are looking for a Joiner to join our Repairs and Maintenance team, to cover the Pendle area. As a Joiner you will provide all types of joinery repairs to tenanted and vacant properties, with a customer service quality driven repair and maintenance service.
Together Housing is one of the largest housing associations in the North of England, managing over 38,000 homes. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. We are committed to having a Diverse and Inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Responsibilities:
- To carry out all types of Joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate.
- To carry out work with an ethos of “Right First Time” always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
- To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much / too little work so that work can be re-allocated, extra work allocated etc as appropriate.
- To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager.
- To participate in a stand-by or call-out rota.
- To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature.
- Obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
- To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources etc.
We are looking for someone who has:
- Full manual UK drivers licence
- Experience of working competently in all disciplines normally expected of a qualified Joiner along with other associated building disciplines as required and as appropriate
- Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate In Carpentry & Joinery or equivalent (NVQ Level 2)
- Experience of working in a customer service environment
- Experience of maximising number of jobs completed and repairs completed in one visit.
In return, we are offering the successful candidate:
- Covering the Pendle area
- Starting salary: ÂŁ31,166 per annum (Pay increase pending April 2026)
- Starting salary 4 on 4 off: ÂŁ35,377.62 per annum (Pay increase pending April 2026)
- Company van available for personal use
- 27 days annual leave (rising to 32 over 5 years’ service) + bank holidays
- Scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time.
- Shift patterns available include Monday to Friday 8:00am – 4:00pm, Monday to Friday 10:00am – 6:00pm, or 4 on / 4 off shifts from 8:00am – 8:00pm.
- A flexible working environment, with a range of family friendly policies
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.
Joiner in Burnley employer: Together Housing
Contact Detail:
Together Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner in Burnley
✨Tip Number 1
Get to know the company! Research Together Housing and understand their values, especially their commitment to diversity and community. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common joinery-related questions and scenarios. Think about how you can demonstrate your customer service skills and your ability to complete jobs efficiently – remember, they want someone who can get it 'Right First Time'!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Together Housing. So, get your application in ASAP!
We think you need these skills to ace Joiner in Burnley
Some tips for your application 🫡
Show Off Your Skills: When filling out your application, make sure to highlight your joinery skills and any relevant qualifications. We want to see what makes you a great fit for the role, so don’t hold back!
Be Customer-Focused: Since this role involves working in a customer service environment, share examples of how you've provided excellent service in the past. We love candidates who understand the importance of keeping our residents happy!
Follow Instructions Carefully: Make sure to read the application form thoroughly and answer all questions completely. We appreciate attention to detail, and it shows us that you can follow instructions well—an important skill for a Joiner!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Together Housing
✨Know Your Joinery Basics
Brush up on your joinery skills and be ready to discuss your experience with various types of repairs. Be prepared to share specific examples of past projects where you demonstrated your craftsmanship and problem-solving abilities.
✨Showcase Your Customer Service Skills
Since this role involves working in tenanted properties, highlight your experience in customer service. Share stories that illustrate how you've effectively communicated with clients and resolved issues to ensure their satisfaction.
✨Demonstrate Your Initiative
Be ready to talk about times when you've taken the initiative to diagnose and fix unexpected problems. Employers love candidates who can think on their feet and adapt to changing situations, so have a few examples in mind.
✨Understand the Company Culture
Familiarise yourself with Together Housing's commitment to diversity and community. Show that you align with their values by discussing how you can contribute to a positive work environment and support their mission of benefiting local communities.