Together Housing is seeking a Group Customer Services Manager to provide strategic and operational leadership across our telephone, digital and other customer channels for around 80,000 residents and 38,000 homes. You will lead through a team of managers to deliver clear service standards and continuous improvement.
The role offers hybrid working between our Halifax and Blackburn offices, a 37-hour week and a range of development opportunities.
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Head of Customer Services & Experience in Blackburn employer: Together Housing
Together Housing Group is an exceptional employer, offering a supportive and inclusive work environment where employees can thrive. With a commitment to diversity and community investment, we provide our Labourers with competitive salaries, generous holiday allowances, and opportunities for professional growth while making a meaningful impact on the lives of residents across Lancashire. Join us in delivering high-quality service and enjoy a flexible working culture that values your contributions.