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- Tasks: Support residents through housing improvement projects and manage communications with contractors.
- Company: A reputable housing association in Wakefield/Yorkshire.
- Benefits: Competitive salary and a comprehensive benefits package.
- Why this job: Make a real difference in residents' lives while enhancing your communication and organisational skills.
- Qualifications: Strong interpersonal skills and customer service experience required.
The predicted salary is between 30000 - 42000 £ per year.
A housing association in Wakefield/Yorkshire is seeking a Tenancy Liaison Officer on a 12-month fixed-term contract. This role involves ensuring residents receive support before, during, and after scheduled improvement works. The officer will handle communications between residents and contractors, manage customer inquiries, and assist with consultation events.
Key skills include:
- Interpersonal communication
- Customer service experience
- Organizational abilities
Competitive salary and benefits package are offered.
Resident Liaison & Housing Projects Lead in Wakefield employer: Together Housing Group
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Resident Liaison & Housing Projects Lead in Wakefield
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in resident liaison roles. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and communication. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your organisational skills! During interviews, share specific examples of how you've managed multiple tasks or projects. This will demonstrate your ability to handle the demands of the role effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Resident Liaison & Housing Projects Lead in Wakefield
Some tips for your application 🫡
Show Your Communication Skills: Since this role is all about liaising with residents and contractors, make sure your application highlights your interpersonal communication skills. Share examples of how you've effectively communicated in previous roles to show us you're the right fit.
Tailor Your Experience: Don’t just send a generic application! Tailor your CV and cover letter to reflect your customer service experience and organisational abilities. We want to see how your past experiences align with the responsibilities of the Tenancy Liaison Officer role.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate clarity, and it’ll help us understand your qualifications better!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to track your application and get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Together Housing Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Tenancy Liaison Officer. Familiarise yourself with the key skills mentioned in the job description, such as interpersonal communication and customer service. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Prepare Real-Life Examples
Think of specific situations where you've successfully managed communications between different parties or handled customer inquiries. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will show them that you have practical experience relevant to the role.
✨Show Your Organisational Skills
Since this role involves managing various tasks and events, be ready to discuss how you stay organised. Bring up any tools or methods you use to keep track of projects and communications. This will highlight your ability to handle the demands of the position effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the types of improvement works you’ll be involved with or how they measure success in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.