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- Tasks: Carry out joinery repairs in tenanted and vacant properties with a focus on quality service.
- Company: Join Together Housing Group, a supportive and community-focused organisation.
- Benefits: Starting salary of ÂŁ31,166, company van, 27 days leave, and flexible working.
- Why this job: Make a real difference in people's homes while developing your skills in a dynamic environment.
- Qualifications: Qualified Joiner/Joinery Technician with customer service experience and a full UK driving licence.
- Other info: Enjoy professional development opportunities and a range of health and wellbeing benefits.
The predicted salary is between 26000 - 37000 ÂŁ per year.
Together Housing Group provided pay range
This range is provided by Together Housing Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
We are looking for aJoiner/ Joinery Technicianto join the Repairs and Maintenance team, to cover the South Yorkshire area. As aJoineryou will provide all types of joinery repairs, to tenanted and vacant properties, with a customer service quality driven repair and maintenance service.
About Together Housing Group
We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Requirements
- Full manual UK drivers licence
- Experience of working competently in all disciplines normally expected of a qualifiedJoiner/ Joinery Technicianalong with other associated building disciplines as required and as appropriate
- Relevant qualification and experience, e.g. City and Guilds Advanced Craft Certificate In Carpentry & Joinery or equivalent (NVQ Level 2)
- Experience of working in a customer service environment
- Experience of maximising number of jobs completed and repairs completed in one visit.
Outline of Key responsibilities of the Joiner/ Joinery Technician
- To carry out all types of Joinery repairs to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
- To carry out work with an ethos of “Right First Time” always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
- To organise your work to minimise lost or non-productive time, highlighting pro-actively if you have too much / too little work so that work can be re-allocated, extra work allocated etc as appropriate.
- To assist in addressing the peaks and troughs in workload by working overtime and at other times when requested by prior arrangement with your manager. To participate in a stand‑by or call‑out rota.
- To use your initiative to diagnose and undertake a repair which may be different from the job required or where the job required was of a locate fault type nature. Obtaining approval beforehand as appropriate where the job is more expensive than anticipated, will take much longer than anticipated etc.
- To work to a consistently high standard of workmanship in line with service specification, service standards, safe working procedures and as part of a team to ensure the most efficient use of time, materials and resources etc.
Benefits
- Covering the South Yorkshire area
- Starting salary: ÂŁ31,166 per annum
- Company van available for personal use
- 27 days annual leave (rising to 32 over 5 years\’ service) + bank holidays
- Scheduled between 08:00 and 19:30 across any five days from Monday to Saturday. The exact schedule will depend on business needs at the time. However, to give an idea, atypical working week may be Monday to Thursday from 10am – 6pm and Friday from 10am – 5:30pm. Please note this is subject to change based on business requirements.
- Extra earnings available through a call‑out rota. You will be required to participate in the mandatory call‑out rota, which involves being on call for one week every ten weeks.
- A flexible working environment, with a range of family friendly policies
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension scheme
- Health and wellbeing benefits including access to GPs
- A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.
Application notes
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay!
Please ensure you fully answer the questions on the application form.
Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Civic and Social Organizations
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Joiner employer: Together Housing Group
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Joiner
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Together Housing Group. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills as a Joiner can benefit the Repairs and Maintenance team. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Show off your experience! Be ready to share specific examples of your joinery work, especially those that highlight your customer service skills. Talk about times when you completed repairs efficiently and effectively – it’ll make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Joiner
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your joinery experience and any relevant qualifications. We want to see how your skills match the role, so don’t be shy about showcasing your best work!
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about joinery and how you can contribute to our Repairs and Maintenance team. Keep it friendly and professional.
Showcase Customer Service Skills: Since this role involves working in a customer service environment, share examples of how you've provided excellent service in the past. We love candidates who understand the importance of customer satisfaction!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Together Housing Group
✨Know Your Joinery Inside Out
Make sure you brush up on your joinery skills and knowledge before the interview. Be prepared to discuss your experience with different types of repairs and how you've tackled challenges in the past. This will show that you're not just qualified, but also passionate about your craft.
✨Demonstrate Customer Service Skills
Since this role involves working in a customer service environment, think of examples where you've gone above and beyond for a customer. Highlight your ability to communicate effectively and resolve issues quickly, as this will be key to impressing the interviewers.
✨Showcase Your Problem-Solving Abilities
Be ready to talk about times when you've had to use your initiative to diagnose and fix unexpected issues. Employers love candidates who can think on their feet and adapt to changing situations, so share specific examples that demonstrate your problem-solving skills.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the team, workload, and company culture. This shows that you're genuinely interested in the position and helps you determine if it's the right fit for you too.