Together Housing Group in Halifax is seeking a Group Customer Services Manager to provide strategic and operational leadership across telephone, digital and other customer channels. You will lead through managers, setting clear standards and driving improvements to deliver excellent customer experiences.
You will shape service delivery across locations, using insights from feedback and performance data to inform changes, and report to senior leadership on performance and risk.
#J-18808-Ljbffr
Head of Customer Services & Transformation (Hybrid) in Halifax employer: Together Housing Group
Together Housing Group is an excellent employer, offering a supportive work culture that prioritises high-quality workmanship and customer care. With opportunities for professional growth and a commitment to safe practices, employees can thrive in a dynamic environment while serving communities across Wakefield, Barnsley, Rotherham, Sheffield, and Doncaster. The provision of a company vehicle further enhances the convenience and flexibility of this role, making it a rewarding choice for skilled plasterers.
