Gas Technician

We are currently seeking x2 Gas Technicians (4 on 4 off shift pattern) to join our busy team. Although primarily based in and around Halifax, the role will involve work across all areas of the group where required. In this exciting role, you will be responsible for carrying out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications, contract drawings, and applicable regulations. This includes adhering to good practice, building regulations, and safety standards to ensure high-quality and compliant work. Furthermore, the position requires the efficient completion of tasks, typically during a single visit, while also offering support to trainees and apprentices, as well as handling materials, equipment, and company vehicles in a responsible manner.

Together Housing is one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation, we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.

Requirements

• To carry out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice, Building Regulations etc as appropriate and applicable.
• To carry out work with an ethos of "Right First Time" always completing a repair where practicable in one visit, with good quality workmanship and good standard of performance.
• To keep records such as required by either paper or electronic equivalent version, as required.
• You will be required to undertake measurement and quantification and procure materials requirements.
• To carry out all work with a high regard to customer care and customer satisfaction including ensuring that work is carried out protecting tenants' furniture and belongings as appropriate through the use of dustsheets etc, cleaning up afterwards, being polite, friendly and helpful at all times and liaising with customers in a caring and sympathetic manner.
• To undertake your duties with respect to customers and in accordance with our codes of conduct and service standards.
• To carry out appropriate risk assessments prior to commencement of work. Ensure that all reasonable steps are taken to protect the health, safety and welfare of you, tenants, work colleagues and members of the public.
• You will be expected to be able to rationally diagnose a course of action to problem solve repairs without excessive use of either materials or time.
• As part of the bigger team of technicians, you will be expected to multi-skill and undertake other trade functions particularly related to prime Gas jobs.

We are looking for someone who has:

• A Full Manual UK Driving License.
• ACS accreditations: CCN1, CENWAT1, CKR1, HTR1, DAH1, CPA1, UDHW.
• City and Guilds Craft Certificate in Gas Maintenance or equivalent (NVQ Level 3).
• Experience of repairs and maintenance on renewable energy systems such as heat pumps would be an advantage as we are currently transitioning much of our gas stock over to more sustainable heating systems in line with our carbon reduction strategy; a desire to develop your skillset in this area is essential.
• Experience of working competently in all disciplines normally expected of a qualified Gas Technician working in building repairs and maintenance.
• Experience of installation, fault finding and servicing on domestic gas appliances and central heating systems.
• Experience of maximising number of jobs completed and repairs completed in one visit.
• Sound working knowledge of Health and Safety legislation and how it impacts on the way building repairs are carried out.
• Experience working directly with customers, and excellent customer service skills.
• Strong literacy and numeracy skills are essential for accurately and thoroughly completing job tickets, time sheets, gas certificates, and other related documentation.

Benefits

• Starting salary of £39,989 - £44,608 (Based on experience and qualifications).
• Annual pay scale increase.
• 27 days holiday (rising to 32 over 5 years' service) + bank holidays.
• A flexible working environment, with a range of family-friendly policies.
• This role works on a 4 on 4 off shift pattern. Monday to Fridays will be 8am-8pm and Weekends 7.5 hours between 8am-5pm.
• Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.
• You will share a fully equipped van with another employee of the same trade, and it will be your responsibility to hand over your vehicle at the end of your four-day shift.
• Wide range of technical, professional, and personal development training opportunities.
• Attractive pension schemes - including Local Government Pension Scheme (LGPS).
• Health and wellbeing benefits including access to GPs.
• A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice.
• We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.

THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application.