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- Tasks: Repair heating and hot water systems in homes, ensuring high-quality workmanship.
- Company: Join Together Housing Group, a leading non-profit housing association in the North of England.
- Benefits: Competitive salary, flexible working, 27 days holiday, and extensive training opportunities.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Full UK driving licence and ACS accreditations required; customer service skills are essential.
- Other info: Diverse and inclusive workplace with a commitment to employee wellbeing.
The predicted salary is between 30000 - 40000 £ per year.
Gas Technician to join our busy team. In this role you will be responsible for carrying out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications, contract drawings, and applicable regulations. This includes adhering to good practice, building regulations, and safety standards to ensure high-quality and compliant work. You will be covering the areas surrounding Blackburn, Preston, and Burnley.
We are committed to having a Diverse and Inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are proud to be a Disability Confident employer.
Responsibilities- To carry out all types of repairs on heating and hot water systems to both tenanted and vacant properties in accordance with job tickets, opti-time appointment slots, specifications and contract drawings, to good practice and Building Regulations where appropriate.
- To carry out work with an ethos of "Right First Time" always completing a repair where practicable in one visit, with good quality workmanship and standard of performance.
- To keep records as required by either paper or electronic systems.
- To undertake measurement and quantification and procure materials requirements.
- To carry out work with a high regard to customer care and customer satisfaction, including protecting tenants' furniture and belongings, cleaning up afterwards, being polite, friendly and helpful, and liaising with customers in a caring and sympathetic manner in accordance with our codes of conduct and service standards.
- To carry out appropriate risk assessments prior to commencement of work and ensure that reasonable steps are taken to protect health, safety and welfare of yourself, tenants, work colleagues and members of the public.
- You will be expected to diagnose a course of action to problem-solve repairs without excessive use of materials or time.
- As part of a larger team of technicians you will be expected to multi-skill and undertake other trade functions related to prime Gas jobs.
- A Full Manual UK Driving License
- ACS accreditations: CCN1, CENWAT1, CKR1, HTR1, DAH1, CPA1, UDHW
- City and Guilds Craft Certificate in Gas Maintenance or equivalent (NVQ Level 3)
- Experience of working competently in all disciplines normally expected of a qualified Gas Technician working in building repairs and maintenance.
- Experience of installation, fault finding and servicing on domestic gas appliances and central heating systems.
- Experience of maximising number of jobs completed and repairs completed in one visit.
- Sound working knowledge of Health and Safety legislation and how it impacts on the way building repairs are carried out.
- Experience working directly with customers, and excellent customer service skills.
- Strong literacy and numeracy skills are essential for accurately and thoroughly completing job tickets, time sheets, gas certificates, and other related documentation.
- Starting salary of £35,229 - £39,298 (Based on experience and qualifications)
- Annual pay scale increase
- 27 days holiday (rising to 32 over 5 years' service) + bank holidays
- A flexible working environment with a range of family-friendly policies
- Working 37 hours per week, with schedule details provided by business needs; typical patterns may vary
- Participation in the call-out rota for one week once every eight weeks
- Smart Working arrangements to deliver an excellent service for customers
- Company van
- Wide range of technical, professional, and personal development training opportunities
- Attractive pension schemes (including Local Government Pension Scheme - LGPS)
- Health and wellbeing benefits including access to GPs
- Financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice
- Staff support networks (menopause, culturally diverse, LGBTQ+ and disability)
- Full range of award-winning benefits available via the Employee Benefits link
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay. Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.
Gas Technician in Burnley employer: Together Housing Group
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Technician in Burnley
✨Tip Number 1
Get to know the company! Research Together Housing Group and understand their values, especially their commitment to diversity and community. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Gas Technician, you'll need to demonstrate your expertise in heating and hot water systems. Brush up on your knowledge of regulations and best practices so you can confidently discuss your experience during interviews.
✨Tip Number 3
Show off your customer service skills! Since you'll be working directly with tenants, it's crucial to highlight your ability to communicate effectively and provide excellent service. Share examples of how you've gone above and beyond for customers in past roles.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Together Housing Group site. This not only streamlines the process but also shows your enthusiasm for the role. Don't forget to answer all questions thoroughly!
We think you need these skills to ace Gas Technician in Burnley
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your relevant qualifications and experience in gas maintenance. We want to see how your skills match up with what we're looking for, so don’t hold back!
Be Clear and Concise: When filling out the application, keep your answers straightforward and to the point. We appreciate clarity, so avoid any fluff and get straight to the good stuff!
Tailor Your Application: Take a moment to customise your application for the Gas Technician role. Mention specific experiences that relate to heating and hot water systems, as this will show us you’re the right fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details and can review them promptly. We can’t wait to hear from you!
How to prepare for a job interview at Together Housing Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to gas maintenance and heating systems. Be prepared to discuss your ACS accreditations and how they apply to the role. Familiarise yourself with common issues and solutions in gas repairs, as this will show your expertise.
✨Customer Care is Key
Since this role involves direct interaction with customers, think about examples from your past experiences where you provided excellent customer service. Be ready to explain how you handle difficult situations and ensure customer satisfaction, as this will demonstrate your commitment to the ethos of 'Right First Time'.
✨Safety First
Understand the health and safety regulations that govern gas work. Be prepared to discuss how you conduct risk assessments and ensure safety for yourself and others. This shows that you take safety seriously and are aware of the responsibilities that come with the job.
✨Show Your Team Spirit
As part of a larger team, it's important to highlight your ability to work collaboratively. Think of examples where you've successfully worked with others, especially in multi-skilled environments. This will show that you're not just a great technician but also a valuable team player.
