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- Tasks: Deliver plumbing repairs with a focus on customer service in various properties.
- Company: Join Together Housing Group, a leading non-profit housing association in the North.
- Benefits: Starting salary of ÂŁ31,166, 27 days holiday, and personal use of a company van.
- Why this job: Make a real difference in your community while developing your plumbing skills.
- Qualifications: Full UK driving licence and relevant plumbing certification required.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 25000 - 35000 ÂŁ per year.
We have an exciting opportunity for a Plumber to join our repairs team in this new position. In this role, you will deliver a wide range of plumbing repairs for both tenanted and vacant properties, ensuring a customer‑service‑oriented approach to repair and maintenance. You will cover the Calderdale area.
About Together Housing Group
Together Housing Group is one of the largest housing associations in the North of England, managing over 38,000 homes. As a non‑profit organisation, any money we make is invested back into the company for the benefit of our residents and local communities.
Diversity & Inclusion
We are committed to having a diverse and inclusive workforce and welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer.
Responsibilities
- Perform plumbing repairs in tenanted and vacant properties according to job tickets and specifications while adhering to regulations and best practices.
- Adopt a "Right First Time" approach, aiming to complete repairs in one visit with high‑quality workmanship.
- Organise work efficiently to minimise downtime, and communicate any workload issues for reallocation as needed.
- Be available for overtime and participate in a stand‑by or call‑out rota as arranged with management.
- Use initiative to diagnose and address repairs that may differ from the original job request, seeking approval for unexpected costs or extended timeframes.
- Maintain high standards of workmanship aligned with service specifications and safety procedures while collaborating with the team for efficient use of time, materials and resources.
Qualifications
- Full UK manual driving licence.
- Relevant plumbing certification: City & Guilds Craft Certificate in Plumbing or equivalent (NVQ Level 2).
- Competent experience in all areas typically required of a qualified plumber and related building disciplines.
- Proven experience in a customer‑service setting.
- Experience in optimising the number of repairs finished and ensuring multiple repairs are completed in a single visit.
Benefits
- Starting salary of ÂŁ31,166 per annum.
- Additional earning from the call‑out rota opt‑in.
- Personal use of the company van.
- 27 days holiday (rising to 32 over 5 years’ service) plus bank holidays.
- Work total of 37 hours per week, scheduled between 08:00 and 19:30 across any five days from Monday to Saturday.
- Typical week may be Monday‑Thursday 08:00‑16:00 and Friday 08:00‑15:30.
- Required to be on the call‑out rota starting April 2026.
- Attractive pension schemes – Local Government Pension Scheme (LGPS).
THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form.
Plumber in Brighouse employer: Together Housing Group
Contact Detail:
Together Housing Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Plumber in Brighouse
✨Tip Number 1
Get to know the company! Research Together Housing Group and understand their values, especially their commitment to diversity and community. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to plumbing. This can give you insider info about the company culture and might even lead to a referral, which can boost your chances of landing that job.
✨Tip Number 3
Prepare for practical assessments! Since this role involves hands-on plumbing repairs, brush up on your skills and be ready to demonstrate your expertise. Practising common plumbing scenarios can help you shine during any practical tests.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about the opportunity. Don’t forget to highlight your customer service experience and your ability to complete repairs efficiently!
We think you need these skills to ace Plumber in Brighouse
Some tips for your application 🫡
Show Off Your Skills: When filling out your application, make sure to highlight your plumbing qualifications and any relevant experience. We want to see how your skills match up with what we're looking for, so don’t hold back!
Customer Service Matters: Since this role is all about delivering top-notch service, share examples of how you've excelled in customer service settings. We love candidates who can demonstrate a friendly and professional approach!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your answers are easy to understand. This helps us get a good sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive your details directly. Plus, it shows you’re keen on joining our team at Together Housing Group!
How to prepare for a job interview at Together Housing Group
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge and skills. Be ready to discuss your experience with various repairs, certifications, and how you've tackled tricky situations in the past. This will show that you're not just qualified but also confident in your abilities.
✨Customer Service Focus
Since this role emphasises a customer-service-oriented approach, think of examples where you've gone above and beyond for clients. Prepare to share stories that highlight your communication skills and how you handle customer concerns effectively.
✨Demonstrate Initiative
Be prepared to talk about times when you've had to diagnose unexpected issues during repairs. Show that you can think on your feet and seek approval for any additional costs or time needed, which aligns with the 'Right First Time' approach they value.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the team dynamics, call-out rota, or any ongoing projects. This shows your genuine interest in the role and helps you gauge if the company culture is a good fit for you.
