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For Companies At a Glance
- Tasks: Lead key client accounts and drive strategic growth while overseeing project delivery.
- Company: Dynamic digital agency in London focused on innovation and client success.
- Benefits: Competitive salary, professional development, and a vibrant team culture.
- Other info: Opportunity to mentor junior talent and contribute to agency growth.
- Why this job: Be a strategic partner for clients and make a real impact in a creative environment.
- Qualifications: Experience in a senior client-facing role with strong leadership and communication skills.
The predicted salary is between 45000 - 55000 ÂŁ per year.
The Senior Account Manager is responsible for both driving client success and contributing to the overall growth of the business. This role goes beyond client servicing; it requires strategic thinking, commercial awareness, and leadership maturity. The Senior Account Manager takes full ownership of key accounts, oversees delivery across teams, and is a key player in the agency's business development efforts.
Key Responsibilities
- Strategic Account Leadership
- Lead the strategic direction and day-to-day management of key client accounts.
- Identify opportunities to grow accounts and proactively present solutions and ideas.
- Ensure client objectives are fully understood and translated into strong creative and delivery briefs.
- Project Oversight & Delivery
- Oversee the full lifecycle of campaigns and projects, from briefing and planning to execution and reporting.
- Plan a full production timeline and ensure this is communicated clearly to the client and delivered upon.
- Ensure work is delivered on time, on budget, and to the highest standard.
- Anticipate challenges and solve problems independently and confidently.
- Client Relationship Management
- Act as the senior point of contact for clients, building trusted, longâterm relationships.
- Ensure that attention to detail is both present and perceived by all clients and they trust in both you and the business as an authority.
- Confidently lead meetings, reviews, and strategic presentations.
- Maintain professional, timely communication with clients, ensuring they consistently feel prioritised and confident they are receiving the highest standard of service.
- Navigate complex or sensitive client conversations with professionalism and empathy.
- Commercial & Financial Ownership
- Manage account budgets and scopes in a timely manner with accuracy and independence.
- Track and update consistently to ensure a clear view of the business financials.
- Monitor account profitability and drive commercial growth.
- Contribute to agency forecasting and financial planning processes.
- Team Leadership & Mentoring
- Lead and inspire a team across accounts, ensuring clarity, accountability, and support.
- Provide structured feedback and mentorship to help develop junior talent.
- Foster a collaborative, highâperformance team culture.
- New Business & Growth
- Support new business efforts, including strategy, proposals, and pitching.
- Contribute to the agency's growth strategy, identifying trends, efficiencies, and areas for innovation.
- Represent the agency confidently in industry conversations and new opportunities.
Key Skills & Attributes
- Proven experience in a senior client-facing role within a creative, digital, or social agency.
- Strong strategic mindset with the ability to lead bigâpicture thinking and detailed execution.
- Excellent written and verbal communication skills, confident in presenting ideas and leading discussions.
- Commercially astute, understands budget management, profitability, and growth levers.
- Organised, proactive, and highly accountable.
- Emotionally intelligent with strong interpersonal and team leadership skills.
- Confident in fast-paced, high-pressure environments.
- Entrepreneurial mindset with a passion for delivering both client success and business impact.
Success in this Role Looks Like
- Clients see you as an indispensable strategic partner.
- Your accounts are profitable, well-managed, and growing.
- Your team feels supported, empowered, and developed under your leadership.
- The senior leadership team can trust you to run accounts independently and contribute meaningfully to the business.
Senior Account Manager (12 Month FTC) in London employer: Together Group
Contact Detail:
Together Group Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Senior Account Manager (12 Month FTC) in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
â¨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values, recent projects, and challenges they face. This will help you tailor your responses and show that youâre genuinely interested in contributing to their success.
â¨Tip Number 3
Practice your pitch! Be ready to articulate how your experience aligns with the role of Senior Account Manager. Highlight your strategic thinking and leadership skills, and donât forget to share examples of how youâve driven client success in the past.
â¨Tip Number 4
Apply through our website! Itâs the best way to ensure your application gets seen. Plus, it shows youâre serious about joining our team. Donât hesitate to follow up after applying; a little persistence can go a long way!
We think you need these skills to ace Senior Account Manager (12 Month FTC) in London
Some tips for your application đŤĄ
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Account Manager role. Highlight your experience in client-facing roles and showcase how you've driven success in previous positions. We want to see how you can bring that strategic mindset to our team!
Showcase Your Leadership Skills: Since this role involves leading a team, donât forget to mention your leadership experiences. Share examples of how you've inspired and mentored others, and how youâve navigated complex client relationships. We love seeing candidates who can lead with confidence!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make your achievements stand out. We appreciate well-structured applications that are easy to read and highlight your key skills effectively.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen on joining our team at StudySmarter!
How to prepare for a job interview at Together Group
â¨Know Your Accounts Inside Out
Before the interview, dive deep into the key accounts youâll be managing. Understand their history, challenges, and opportunities. This will not only show your strategic thinking but also demonstrate your commitment to client success.
â¨Showcase Your Leadership Skills
Prepare examples of how you've led teams and inspired others in previous roles. Highlight specific instances where your leadership made a difference in project outcomes or team dynamics. This is crucial for a role that requires mentoring and team management.
â¨Be Ready to Discuss Financial Acumen
Brush up on your knowledge of budget management and profitability metrics. Be prepared to discuss how you've successfully managed account budgets in the past and contributed to financial growth. This will showcase your commercial awareness.
â¨Practice Client Conversations
Anticipate complex client scenarios and practice how you would navigate them. Think about how you would handle sensitive discussions with professionalism and empathy. This will help you convey your strong interpersonal skills during the interview.