At a Glance
- Tasks: Manage client accounts, ensuring they receive maximum value and support from our services.
- Company: Join The Future Laboratory, a leading consultancy blending creativity and technology.
- Benefits: Enjoy flexible working, social events, and generous leave policies.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be the key contact for top brands and help shape the future of luxury.
- Qualifications: Strong sales skills, excellent communication, and a knack for relationship building.
The predicted salary is between 35000 - 40000 £ per year.
Department: Business Development
Employment Type: Full Time
Location: London, Hybrid
Base Salary: £35,000 to £40,000 per annum, depending on experience
Expected commission: £25,000 to £30,000 per annum on top of salary
Location: Haggerston, Hackney, with 3 days in the office
Together Group is a curated group of creative consultancies, immersive technology, marketing, and production studios, spanning technology, creative, design, communications, production, and digital. We blend creativity, culture, and cutting-edge technology to craft the future of luxury and lifestyle, partnering with global luxury clients across Europe, North America, the Middle East, and Asia.
About the Agency: The Future Laboratory is one of the world's most renowned futures consultancies, helping brands see more clearly what's to come so they can build stronger, more resilient businesses. Our teams identify, and question, the signals of change across industry sectors worldwide. We're built on six core values that define who we are: inspiring, enlightened, progressive, empowering, collaborative, and fearless.
Role Overview: The Future Laboratory works with a large client base of world leading brands and agencies, all of whom retain us as their trusted intelligence partner. Through an ongoing partnership, they get access to our intelligence platform, our team of analysts and strategists, and a range of tailored deliverables throughout the year. Many have been with us for five years or more, and we are proud of these long standing relationships.
As Account Manager, you will look after a portfolio of these partners, making sure each one gets maximum value from their time with The Future Laboratory. You will be their day to day point of contact, understanding their priorities, connecting them with the right experts and content, and keeping them engaged across the year. The ultimate goal is to retain these clients and, where the opportunity is right, grow those accounts.
Key Responsibilities
- Create, own and deliver a detailed, quantifiable account plan for your portfolio, with retention at its core
- Manage and negotiate annual renewals with existing clients, working well ahead of contract end dates
- Adhere to the client service plan and all associated KPIs
- Act as the day to day point of contact for your clients, building multi level relationships across their organisations
- Onboard and train clients on our intelligence platform, ensuring they engage with the content most relevant to their sector and role
- Make sure every client gets maximum value from their partnership, connecting them with the right analysts, briefings, presentations and wider team throughout the year
- Generate meetings at a senior level to strengthen relationships and support retention
- Identify opportunities to grow partnerships where the fit is right, and flag wider project opportunities to the business development team
- Attend The Future Laboratory events and relevant industry conferences, representing the business and building your network
- Develop strong internal relationships with peers, analysts, strategists and management
- Create renewal proposals and contract documents
- Ensure all client data and pipeline are managed accurately in our CRM (HubSpot)
- Provide accurate weekly forecasting and reporting on activity, renewals pipeline and business closed
- Be an ambassador for The Future Laboratory at all times
Skills and Experience
- Excellent sales, commercial and customer success skills
- Excellent communication skills
- Strong strategic planning skills
- Ability to develop up-sell business from an existing base
- Target-oriented and a proven track record of achievement
- Ability to communicate at an executive level with gravitas
- Ability to work well in a team environment and work autonomously
- Excellent interpersonal skills and client relationship management ability
- Attention to detail with high standard of computer literacy particularly in MS Office
- Highly motivated
Benefits
- Flexible & hybrid working
- Socials
- Summer Fridays
- Christmas Break
- Matched employee pension contributions up to 5%
- Employee Assistance Programme
- Life Assurance
- Bereavement counselling
And after you pass your probation:
- Dental scheme
- Birthday leave
- Learning bursary
- Eye care
- Flu jabs
- Holiday purchase
Account Manager Business Development in London employer: Together Group
PURPLE is an exceptional employer that fosters a dynamic and collaborative work culture, perfect for those passionate about luxury travel PR. With opportunities for professional growth and development, employees benefit from working alongside industry experts in a vibrant London setting, where creativity and innovation are at the forefront of impactful campaigns.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Business Development in London
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Together Group!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Account Manager Business Development in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Together Group, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Together Group
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Together Group’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
