At a Glance
- Tasks: Coordinate and support peer support services, training volunteers, and managing workshops.
- Company: Together for Mental Wellbeing is a national charity empowering individuals with mental health issues.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for personal development.
- Why this job: Make a real impact in mental health while working in a supportive and inclusive environment.
- Qualifications: Lived experience of mental distress and strong communication skills are essential.
- Other info: Join a passionate team dedicated to service user leadership and peer support.
The predicted salary is between 22000 - 26000 £ per year.
Overview
Application Deadline February 16, 2026. Department: Operations. Location: Lewisham Wellbeing Hub. Employment Type: Full Time. Workplace: Onsite. Reporting To: Peter Smith.
Responsibilities
- To develop, co-ordinate and support the evaluation of service user led peer support within the service.
- To support Peer Support Volunteers and/or Peer Support Workers to deliver peer support that is grounded in Together’s Peer Support model, principles, and organisational values.
- To draw on your own lived experience of mental distress to support the implementation, ongoing development, and delivery of peer support in the service and across Together.
- Recruit & induct Peer Support Volunteers.
- Supervise Peer Support Volunteers.
- Deliver training for Peer Support Volunteers.
- Develop, co-ordinate and co-facilitate self-management peer support groups as required.
- Support Peer Support Volunteers and/or Peer Support Workers to meaningfully and actively be involved in the development and implementation of the peer support in the service.
- Manage/coordinate peer support across the service.
- Work in partnership with service users, volunteers, staff in the service and the Service User Leadership Team to develop peer support in the service.
- Respond to requests directly from service users, and via staff, and support the allocation of Peer Support Volunteers and/or Peer Support Workers to service users who wish to access peer support.
- Carry out risk assessment and safety planning with service users only receiving peer support.
- Ensure that Peer Support Volunteers and/or Peer Support Workers stay safe and that all aspects of health and safety are considered.
- Work closely with Together’s Service User Leadership Team to support the implementation of peer support and best practice.
- Attendance at Community of Practice meetings with other Peer Support Co-ordinators across Together to support best practice and share learning.
- Establish and maintain links with other service user organisations and keep up to date with developments in peer support.
- Ensure that all Peer Support Volunteers and/or Peer Support Workers work consistently within Together’s peer support model, principles and organisational values.
- Promote peer support within the service to service users, Together services and external agencies.
- Draw on your own lived experience of mental distress in an appropriate way and act as a role model for those in peer roles.
- Keep up to date with Peer Support on Together’s intranet to ensure consistency in practice and use of resources.
- Maintain effective records, including monitoring and evaluating of the outcomes of peer support.
- Undertake administrative duties using relevant IT equipment as required.
- Undertake appropriate training relevant to your role.
- Commitment to working in accordance with Together’s Policies and Procedures, including Equality, Diversity and Inclusion, Confidentiality and Safeguarding.
Key Leadership Behaviours
- Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
- Ensures that Service User Leadership is at the heart of everything we do.
- A deep and meaningful understanding of Together’s values and ethos and how these are developed in the workforce and through our service.
Skills, Knowledge & Expertise
Essential
- Personal lived experience of mental distress and/or of using services.
- Passionate about and commitment to the empowerment of people who are experiencing mental distress.
- Good understanding of service user leadership and peer support in a service environment.
- Excellent communication skills and the ability to deal tactfully and sensitively with a range of people experiencing mental distress.
- Ability to develop, maintain and facilitate positive working relationships with service users, those in peer roles, Together staff and health professionals.
- Ability to work as part of a team as well as use own initiative, prioritise work and meet deadlines.
- Experience of delivery and/or supporting the delivery of training/workshops.
- Commitment to own personal development and ability to use supervision and support appropriately.
- Excellent administration and time management skills, with good computer literacy skills, and proficient in using Microsoft Office Suite.
- Experience of organising and facilitating meetings.
- Desirable
- At least one year full-time equivalent experience of working in mental health, paid or unpaid.
- Experience of volunteer management.
Job Benefits
The Benefits Of Working For Together: Download the PDF to find out more about what you can get out of working for us.
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Peer Support Coordinator employer: Together for Mental Wellbeing
Contact Detail:
Together for Mental Wellbeing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Support Coordinator
✨Tip Number 1
Familiarise yourself with Together’s Peer Support model and principles. Understanding these will not only help you align your experience with their values but also demonstrate your commitment to their mission during discussions.
✨Tip Number 2
Network with current or former Peer Support Coordinators or volunteers. Engaging with them can provide insights into the role and the organisation, which can be invaluable when discussing your fit for the position.
✨Tip Number 3
Prepare to share your lived experience of mental distress in a way that highlights your resilience and understanding. This personal touch can set you apart and show how you can relate to service users effectively.
✨Tip Number 4
Stay updated on developments in peer support and mental health services. Being knowledgeable about current trends and best practices will showcase your dedication to continuous learning and improvement in the field.
We think you need these skills to ace Peer Support Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Peer Support Coordinator position. Reflect on how your personal experiences align with the role and how you can contribute to the service.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly any work or volunteer roles related to mental health, peer support, or community engagement. Emphasise your lived experience and how it informs your approach to supporting others.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also shares your passion for mental health and peer support. Use specific examples from your experience to demonstrate your commitment to empowering others and your understanding of Together’s values.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Together for Mental Wellbeing
✨Showcase Your Lived Experience
Be prepared to discuss your personal lived experience of mental distress. This role values authenticity, so sharing how your experiences have shaped your understanding of peer support will resonate well with the interviewers.
✨Demonstrate Your Passion for Empowerment
Express your commitment to empowering individuals experiencing mental distress. Share examples of how you've supported others in similar situations, highlighting your dedication to service user leadership and peer support.
✨Highlight Your Communication Skills
Effective communication is key in this role. Be ready to provide examples of how you've successfully communicated with diverse groups, especially those in vulnerable situations. This will show your ability to handle sensitive conversations tactfully.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage peer support scenarios. Think of specific situations where you had to coordinate or support volunteers, and be ready to discuss how you approached these challenges.