Support Worker Benham Court in Northampton

Together is an amazing place to work. It’s because we put the people who use our services at the heart of everything we do – supporting and enabling them to take control of their lives and make a positive contribution to the community. An exciting opportunity to join our supported accommodation service in Northampton, working alongside people with complex needs. We are looking for an inspiring and compassionate person, who can work creatively alongside people with mental health needs on their journey towards greater wellbeing & independence.

Utilising your passion for empowering people with complex mental health and social care needs, you will be supporting individuals to improve their life quality and maintain their tenancies. Experience is not essential as we offer excellent training opportunities and a chance to work within a dynamic, friendly working environment, competitive pay, career development & other benefits. However, a passion for supporting people to take control of their own lives and a belief in recovery is crucial.

• Establish and maintain relationships of trust with service users, in order to build engagement.
• Support people experiencing mental distress in an empathic, professional manner.
• Help service users to set, prioritise and achieve personal goals, to increase hope, motivation and ambition.
• Work alongside individuals to develop and review robust assessments, safety management plans and personalised recovery support plans.
• Contributing to the protection of individuals from the risk of abuse and self-harm.
• Value the lived experience of service users and enable them to use that experience to support each other and improve their Together service.
• Communicate effectively with individuals from a wide variety of backgrounds including people from marginalised or minority groups.
• Share knowledge, skills and experience within the team while observing confidentiality.
• Work with professionals from other agencies and make onward referrals, linking service users into other community opportunities.
• Record and report on activity and outcomes, sharing examples of good practice.
• Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems.
• Participate in mandatory and job-related courses, learning activities and a commitment to own continuous professional development.
• Maintain professional boundaries in all aspects of work with service users.
• Work evenings and weekends.

• Experience in supporting vulnerable individuals gained from paid work and/or voluntary and/or life experience.
• Minimum of GCSE or Level II qualification in English, or equivalent.
• Basic competence in the use of email and word processing software.
• Demonstrate a non-judgemental attitude and able to be empathetic towards service users and create a trusting environment.
• Able to work in partnership with service users and establish and maintain professional boundaries in working with service users.
• Able to establish and maintain a safe environment.
• Willing and able to undertake domestic tasks with, and for, service users as necessary.
• Demonstrate problem-solving skills relating to welfare benefits, education and relationships.
• Open to - and willing to participate in - formal and informal job related learning.
• Willing and able to collaborate with colleagues and other organisations.
• Able to use email and computerised systems for service user records and reports.
• Able to travel; have access to car/public transport.
• Able to work a varying pattern of shifts on a 24 hour 7-day week rota, with notice.

• Lived experience of mental distress.
• NVQ Level II in Health and Social Care, or equivalent.

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process. Successful candidates will require an enhanced DBS check. Together is committed to equal opportunities and non-discriminatory practices.