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- Tasks: Lead the clinic's daily operations, ensuring safety and efficiency while providing top-notch patient support.
- Company: Join Together First CIC, a community-focused organisation improving healthcare access in Barking & Dagenham.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Other info: Be part of a collaborative team dedicated to enhancing local healthcare services.
- Why this job: Make a real difference in your community while developing essential administrative skills.
- Qualifications: Previous admin experience in healthcare and proficiency in Microsoft Office and EMIS required.
The predicted salary is between 30000 - 40000 £ per year.
The Site Administrator is responsible for the day‑to‑day operational management of the clinical hub site during their shift. Acting as the on‑site lead, the post holder ensures the clinic runs safely, efficiently, and in full compliance with governance, safeguarding, and information governance standards. The role provides high‑quality patient‑facing administrative support, coordinates clinical activity through EMIS, manages facilities and equipment, and acts as a key point of escalation for operational issues. The post holder also supports enhanced access services and may occasionally work at community pop‑up clinics across Barking & Dagenham.
Main duties of the job
- Act as the on-site lead, ensuring the clinic operates safely, efficiently, and in line with policies during each shift.
- Provide front‑line patient services, including welcoming patients, checking them in on EMIS, and handling enquiries professionally.
- Manage clinical administration on EMIS, including room allocation, patient alerts, discharge summaries, DNAs/WNBs, and urgent referrals.
- Coordinate daily clinic activity to support clinicians and ensure smooth patient flow.
- Open, close, and secure the site, maintaining facilities, safety, and security standards.
- Oversee clinical equipment and stock, completing routine checks, restocking supplies, and ensuring emergency equipment readiness.
- Record and report key operational data, including fridge temperatures, staff attendance, and significant events.
- Uphold safeguarding, confidentiality, and information governance requirements, including acting as a chaperone when required.
- Escalate operational, clinical, or administrative issues to Service Managers in a timely and appropriate manner.
About us
Together First CIC is a community interest company that brings together 31 GP practices across Barking & Dagenham to deliver services at scale for the local population. The organisation works collaboratively to support general practice sustainability while improving access to care. Together First CIC provides a range of services on behalf of the borough, including extended hours GP appointments, diagnostic services, and vaccination programmes, with a strong focus on quality, equality, and continuous improvement. The four sites are located in Barking and Dagenham.
Person Specification
Experience
- Strong previous administration experience specifically gained within a primary care setting.
- Proven ability to use Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Support in implementation of projects.
- Strong, recent experience with EMIS Web.
Qualifications
- GCSE in Math & English or equivalent.
- Required to complete a comprehensive suite of mandatory training, including safeguarding and information governance.
- NVQ Level 3 in Administration or further education.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Together First CIC Barking & Dagenham GP Federation Site Administrator in London employer: Together First CIC Barking and Dagenham GP Federation
Contact Detail:
Together First CIC Barking and Dagenham GP Federation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Together First CIC Barking & Dagenham GP Federation Site Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Together First CIC. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by practising common questions related to site administration and patient services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your EMIS skills! If you've got experience with EMIS Web, make sure to highlight it during interviews. We want to see how you can hit the ground running in managing clinical activity.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making your job search easier.
We think you need these skills to ace Together First CIC Barking & Dagenham GP Federation Site Administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Administrator role. Highlight your previous administration experience in a primary care setting and any relevant skills with EMIS. We want to see how your background fits perfectly with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with Together First CIC and how you can contribute to our mission. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any project implementation experience. We’re keen on candidates who can manage clinical administration smoothly, so make sure to highlight those skills in your application.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Together First CIC Barking and Dagenham GP Federation
✨Know Your Stuff
Make sure you’re familiar with the role of a Site Administrator and the specific duties mentioned in the job description. Brush up on your knowledge of EMIS, as well as any relevant policies around governance and safeguarding. This will show that you’re not just interested in the job, but that you understand what it entails.
✨Showcase Your Experience
Prepare to discuss your previous administration experience, especially in a primary care setting. Think of specific examples where you’ve successfully managed clinical administration or coordinated activities. This will help demonstrate your capability to handle the responsibilities of the role effectively.
✨Practice Your People Skills
As a Site Administrator, you’ll be front-facing with patients. Practise how you would greet patients, check them in, and handle enquiries. Role-playing these scenarios can help you feel more confident and ensure you come across as professional and approachable during the interview.
✨Be Ready for Situational Questions
Expect questions about how you would handle operational issues or emergencies. Think of past experiences where you had to escalate problems or manage unexpected situations. Being able to articulate your thought process and decision-making skills will impress the interviewers.