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For Companies At a Glance
- Tasks: Lead the clinic's daily operations, ensuring safety and efficiency while providing top-notch patient support.
- Company: Join Together First CIC, a community-focused organisation improving healthcare access in Barking & Dagenham.
- Benefits: Gain valuable experience in a supportive environment with opportunities for professional growth.
- Other info: Be part of a collaborative team dedicated to enhancing local healthcare services.
- Why this job: Make a real difference in your community while developing essential administrative skills.
- Qualifications: Previous admin experience in primary care and proficiency in Microsoft Office and EMIS Web required.
The predicted salary is between 30000 - 40000 £ per year.
The Site Administrator is responsible for the day‑to‑day operational management of the clinical hub site during their shift. Acting as the on‑site lead, the post holder ensures the clinic runs safely, efficiently, and in full compliance with governance, safeguarding, and information governance standards. The role provides high‑quality patient‑facing administrative support, coordinates clinical activity through EMIS, manages facilities and equipment, and acts as a key point of escalation for operational issues. The post holder also supports enhanced access services and may occasionally work at community pop‑up clinics across Barking & Dagenham.
Main duties of the job
- Act as the on-site lead, ensuring the clinic operates safely, efficiently, and in line with policies during each shift.
- Provide front‑line patient services, including welcoming patients, checking them in on EMIS, and handling enquiries professionally.
- Manage clinical administration on EMIS, including room allocation, patient alerts, discharge summaries, DNAs/WNBs, and urgent referrals.
- Coordinate daily clinic activity to support clinicians and ensure smooth patient flow.
- Open, close, and secure the site, maintaining facilities, safety, and security standards.
- Oversee clinical equipment and stock, completing routine checks, restocking supplies, and ensuring emergency equipment readiness.
- Record and report key operational data, including fridge temperatures, staff attendance, and significant events.
- Uphold safeguarding, confidentiality, and information governance requirements, including acting as a chaperone when required.
- Escalate operational, clinical, or administrative issues to Service Managers in a timely and appropriate manner.
About us
Together First CIC is a community interest company that brings together 31 GP practices across Barking & Dagenham to deliver services at scale for the local population. The organisation works collaboratively to support general practice sustainability while improving access to care. Together First CIC provides a range of services on behalf of the borough, including extended hours GP appointments, diagnostic services, and vaccination programmes, with a strong focus on quality, equality, and continuous improvement. The four sites are located in Barking and Dagenham.
Person Specification
Experience
- Strong previous administration experience specifically gained within a primary care setting.
- Proven ability to use Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Support in implementation of projects.
- Strong, recent experience with EMIS Web.
Qualifications
- GCSE in Math & English or equivalent.
- Required to complete a comprehensive suite of mandatory training, including safeguarding and information governance.
- NVQ Level 3 in Administration or further education.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Together First CIC Barking & Dagenham GP Federation Site Administrator employer: Together First CIC Barking and Dagenham GP Federation
Contact Detail:
Together First CIC Barking and Dagenham GP Federation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Together First CIC Barking & Dagenham GP Federation Site Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Together First CIC. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with EMIS and the specific duties of a Site Administrator. We want you to show off your skills and how they fit perfectly with what they need.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Together First CIC Barking & Dagenham GP Federation Site Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Site Administrator role. Highlight your previous administration experience in a primary care setting and any relevant skills with EMIS. We want to see how your background fits perfectly with what we're looking for!
Showcase Your Skills: Don’t forget to showcase your Microsoft Office skills! Mention specific examples of how you've used Word, Excel, or Outlook in your past roles. This will help us see that you’re ready to hit the ground running.
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to operational management!
Apply Through Our Website: Finally, make sure to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Together First CIC Barking and Dagenham GP Federation
✨Know Your Stuff
Make sure you’re familiar with the responsibilities of a Site Administrator. Brush up on your knowledge of EMIS and how it’s used in clinical settings. Being able to discuss specific examples of how you've managed patient flow or handled administrative tasks will show that you’re ready for the role.
✨Showcase Your Experience
Prepare to talk about your previous administration experience, especially in primary care. Think of situations where you’ve had to manage multiple tasks at once or resolve operational issues. This will help demonstrate your ability to keep the clinic running smoothly.
✨Be Patient-Focused
Since this role involves front-line patient services, be ready to discuss how you would handle patient enquiries and ensure a welcoming environment. Share any past experiences where you’ve gone above and beyond for patients, as this will highlight your commitment to quality care.
✨Understand Governance Standards
Familiarise yourself with governance, safeguarding, and information governance standards relevant to the role. Be prepared to explain how you would uphold these standards in your daily tasks. This shows that you take compliance seriously and understand its importance in a clinical setting.