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- Tasks: Join us as an apprentice in Customer Service and gain hands-on experience.
- Company: Together is a leading property finance expert with a start-up vibe, based in South Manchester.
- Benefits: Enjoy 26 days holiday, health plans, gym access, and more perks!
- Why this job: Be part of a supportive team that values your growth and offers real career opportunities.
- Qualifications: Must have GCSE Grade 4 or above in Maths and English, plus a drive to succeed.
- Other info: Application process includes CV submission, interviews, and an assessment center in early 2025.
Company Description We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers’ property ambitions a reality. We’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people. Job Description If you’re currently studying for A-Levels or an equivalent, and think uni might not be for you, consider an apprenticeship with Together. We’re one of the finance industry’s best-kept secrets. But we’re not a bank; we’re a mortgage and loan provider. And while we’ve been in business for nearly 50 years, we’re a lot like a start-up: growing fast, and shaking up our industry. When you’ve completed your apprenticeship, we’ll give you the option to stay permanently. We’ve got apprenticeships available across all sorts of disciplines. And if you’re not sure what you want to do, we’ll work with you to find the best fit. Our leaders are passionate about our Academy colleagues which means you’ll be at the heart of major projects, creating important tangible outcomes designed to build your experience and confidence in the workplace, gaining recognised qualifications as you go. We have roles in the following areas: Customer Service Corporate Processing Corporate Recoveries Administration Our apprenticeship qualifications are across levels 2, 3 and 4. Our application process is now open, and we are excited to start shortlisting candidates for the recruitment and selection process which will commence in the new year. The process includes the following steps: Submission of your application (CV) A telephone or Teams interview An onsite assessment centre in Cheadle, taking place in February and March 2025 Qualifications Maths and English GCSE Grade 4 or above The drive and motivation to want to succeed Good interpersonal skills Additional Information 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays Buy & sell holidays Discretionary annual bonus Matched pension contribution Life assurance Critical illness cover Health cash plan Private medical insurance Free access to company holiday homes Travel season ticket loans Ride to work scheme Free local gym access Local bar / restaurant discounts Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we’ll do all we can. Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. JBRP1_UKTJ
TOGETHER FINANCIAL SERVICES LIMITED | Apprenticeship programme - Customer Service - March 2025 Start employer: TOGETHER FINANCIAL SERVICES LIMITED
Contact Detail:
TOGETHER FINANCIAL SERVICES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOGETHER FINANCIAL SERVICES LIMITED | Apprenticeship programme - Customer Service - March 2025 Start
✨Tip Number 1
Research Together Financial Services thoroughly. Understand their values, mission, and the specific services they offer. This knowledge will help you demonstrate your genuine interest in the company during interviews.
✨Tip Number 2
Prepare for the telephone or Teams interview by practicing common customer service scenarios. Think about how you would handle difficult customers or resolve conflicts, as these skills are crucial for the role.
✨Tip Number 3
Showcase your interpersonal skills by engaging with current apprentices or employees on platforms like LinkedIn. Ask them about their experiences and any tips they might have for succeeding in the application process.
✨Tip Number 4
During the onsite assessment centre, be prepared to work collaboratively with others. Demonstrating teamwork and effective communication will highlight your fit within Together's culture.
We think you need these skills to ace TOGETHER FINANCIAL SERVICES LIMITED | Apprenticeship programme - Customer Service - March 2025 Start
Some tips for your application 🫡
Understand the Company: Take some time to learn about Together Financial Services. Familiarize yourself with their values, mission, and the services they offer. This will help you tailor your application to show how you align with their goals.
Craft a Tailored CV: Make sure your CV highlights relevant skills and experiences that relate to customer service. Emphasize any previous roles or responsibilities that demonstrate your interpersonal skills and motivation to succeed.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and why you believe Together is the right fit for you. Mention specific aspects of the company that attract you and how you can contribute to their team.
Prepare for Interviews: Anticipate questions related to customer service and teamwork. Think of examples from your past experiences that showcase your skills and how you handle challenges. Practice articulating your thoughts clearly and confidently.
How to prepare for a job interview at TOGETHER FINANCIAL SERVICES LIMITED
✨Understand the Company Culture
Before your interview, take some time to research Together and understand their values and culture. They pride themselves on a common-sense approach to lending and customer service, so be prepared to discuss how you can contribute to this ethos.
✨Show Your Passion for Customer Service
Since the role is focused on customer service, think of examples from your past experiences where you went above and beyond for a customer. Highlight your interpersonal skills and how they align with Together's commitment to putting customers at the heart of everything they do.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during your interview. Practice responding to questions that ask how you would handle specific customer service situations. This will demonstrate your problem-solving abilities and your drive to succeed in the role.
✨Ask Thoughtful Questions
At the end of the interview, be ready to ask insightful questions about the apprenticeship program and the company. This shows your genuine interest in the role and helps you determine if Together is the right fit for you.
