Mortgage Processor

Company Description
We're Together - the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we've been established since 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers' property ambitions a reality. We're looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do - and that starts with our brilliantly different team of people.

Job Description
As a Mortgage Processor, you will provide support to the Mortgage Advisors and customers by accurately assessing new applications against underwriting criteria, following appropriate policies and procedures and ensuring that pipelines are appropriately managed and progressed.

As a Mortgage Processor, we are looking for someone to:

• Accurately process applications from receipt of pack to submission to underwriting, completing information on relevant systems and completing relevant fraud prevention checks.
• Provisionally underwrite and package new applications received, providing an initial case assessment and requesting any additional information required to progress to underwriting.
• Complete security checks with applicants where required, with a focus on fraud avoidance, ensuring timely investigation, escalation and reporting, to minimise the risk to the business and the customer.
• Accurately manage the submission process, ensuring all data entry is accurately completed to ensure a smooth transition to underwriting.
• Proactively manage a pipeline of cases, ensuring that information is proactively requested from customers and third parties.
• Provide customers and other stakeholders with updates and ensure required information is requested within service levels.

Qualifications
Essential:
Mortgage processing/administrative experience.
Customer Service experience.
Ability to assess and interpret information supplied e.g. bank statement.
Experience of working in a regulated environment.
Strong communication skills both written and verbal with the ability to prioritise and work to deadlines.

Additional Information
Benefits working at Together:
26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays.
Buy & sell holidays.
Discretionary annual bonus.
Matched pension contribution.
Life assurance.
Critical illness cover.
Health cash plan.
Private medical insurance.
Free access to company holiday homes.
Travel season ticket loans.
Ride to work scheme.
Free local gym access.
Local bar / restaurant discounts.

Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference - we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we'll do all we can.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.