Apprenticeship programme - Customer Service - March 2025 Start
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Apprenticeship programme - Customer Service - March 2025 Start

Apprenticeship programme - Customer Service - March 2025 Start

Cheshire Apprenticeship No home office possible
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At a Glance

  • Tasks: Join our apprenticeship program in Customer Service and gain hands-on experience while supporting our customers.
  • Company: Together is a leading property finance expert with a start-up vibe, based in South Manchester.
  • Benefits: Enjoy 26 days holiday, a birthday day off, health plans, and local discounts.
  • Why this job: Be part of a dynamic team, work on impactful projects, and gain recognized qualifications.
  • Qualifications: Must have GCSE Grade 4 or above in Maths and English, and a drive to succeed.
  • Other info: Diversity and inclusion are at our core; we celebrate all backgrounds and perspectives.

Company Description We\’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we\’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making finance work for them. We pride ourselves on our common-sense approach to lending and offer a range of mortgage and secured loan products to individuals and businesses who are typically underserved by mainstream lenders. Our customers are central to everything we do and we work hard to support them to turn challenges into opportunities which make our customers\’ property ambitions a reality. We\’re looking for great people from all backgrounds and experiences who love working together and putting our customers at the heart of everything we do – and that starts with our brilliantly different team of people. Job Description If you\’re currently studying for A-Levels or an equivalent, and think uni might not be for you, consider an apprenticeship with Together. We\’re one of the finance industry\’s best-kept secrets. But we\’re not a bank; we\’re a mortgage and loan provider. And while we\’ve been in business for nearly 50 years, we\’re a lot like a start-up: growing fast, and shaking up our industry. When you\’ve completed your apprenticeship, we\’ll give you the option to stay permanently. We\’ve got apprenticeships available across all sorts of disciplines. And if you\’re not sure what you want to do, we\’ll work with you to find the best fit. Our leaders are passionate about our Academy colleagues which means you\’ll be at the heart of major projects, creating important tangible outcomes designed to build your experience and confidence in the workplace, gaining recognised qualifications as you go. We have roles in the following areas: Customer Service Corporate Processing Corporate Recoveries Administration Our apprenticeship qualifications are across levels 2, 3 and 4. Our application process is now open, and we are excited to start shortlisting candidates for the recruitment and selection process which will commence in the new year. The process includes the following steps: Submission of your application (CV) A telephone or Teams interview An onsite assessment centre in Cheadle, taking place in February and March 2025 Qualifications Maths and English GCSE Grade 4 or above The drive and motivation to want to succeed Good interpersonal skills Additional Information 26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays Buy & sell holidays Discretionary annual bonus Matched pension contribution Life assurance Critical illness cover Health cash plan Private medical insurance Free access to company holiday homes Travel season ticket loans Ride to work scheme Free local gym access Local bar / restaurant discounts Together Money embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. We care that you have a great experience with us at Together, if you need us to make any reasonable adjustments to make your experience easier, please let us know and we\’ll do all we can. Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks. JBRP1_UKTJ

Apprenticeship programme - Customer Service - March 2025 Start employer: TOGETHER FINANCIAL SERVICES LIMITED

At Together, we pride ourselves on being a dynamic and inclusive employer that values every team member's contribution. Located in Cheadle, South Manchester, our apprenticeship program offers not only competitive benefits like 26 days of holiday plus your birthday off, but also a supportive work culture where you can grow and thrive alongside passionate colleagues. With opportunities for permanent positions post-apprenticeship and a commitment to your professional development, Together is the perfect place to kickstart your career in customer service.
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Contact Detail:

TOGETHER FINANCIAL SERVICES LIMITED Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Apprenticeship programme - Customer Service - March 2025 Start

✨Tip Number 1

Research Together and understand their unique approach to property finance. Familiarize yourself with their values and mission, as this will help you align your answers during the interview process.

✨Tip Number 2

Prepare for the telephone or Teams interview by practicing common customer service scenarios. Think about how you would handle difficult situations and demonstrate your interpersonal skills effectively.

✨Tip Number 3

During the onsite assessment centre, be ready to showcase your teamwork abilities. Engage actively with other candidates and demonstrate how you can contribute positively to a team environment.

✨Tip Number 4

Show enthusiasm for the apprenticeship program and express your willingness to learn and grow within the company. Highlight any relevant experiences that demonstrate your motivation and drive to succeed in the customer service field.

We think you need these skills to ace Apprenticeship programme - Customer Service - March 2025 Start

Customer Service Skills
Interpersonal Skills
Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Time Management
Adaptability
Basic Financial Knowledge
Motivation and Drive
Organizational Skills
Ability to Work Under Pressure
Empathy
Active Listening

Some tips for your application 🫡

Understand the Company: Take some time to learn about Together and their approach to property finance. Understanding their values and mission will help you tailor your application to show how you align with their goals.

Craft a Tailored CV: Make sure your CV highlights relevant skills and experiences that relate to customer service. Emphasize any previous roles or responsibilities that demonstrate your interpersonal skills and motivation to succeed.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and why you believe you would be a great fit for Together. Mention specific aspects of the company that attract you and how you can contribute to their team.

Prepare for Interviews: Anticipate questions related to customer service scenarios and your motivation for applying. Practice articulating your thoughts clearly and confidently, showcasing your interpersonal skills during the interview process.

How to prepare for a job interview at TOGETHER FINANCIAL SERVICES LIMITED

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for helping customers and how you can contribute to making their property ambitions a reality. Share any relevant experiences where you've gone above and beyond for someone.

✨Demonstrate Your Team Spirit

Together values collaboration, so be prepared to discuss examples of how you've worked effectively in a team. Highlight your ability to communicate and support others to achieve common goals.

✨Prepare for Common Interview Questions

Anticipate questions about your motivation for applying to the apprenticeship and your understanding of the finance industry. Research Together and be ready to discuss why you want to join their team specifically.

✨Ask Thoughtful Questions

At the end of the interview, ask insightful questions about the apprenticeship program, the company culture, or potential career paths. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Apprenticeship programme - Customer Service - March 2025 Start
TOGETHER FINANCIAL SERVICES LIMITED
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