At a Glance
- Tasks: Provide excellent patient experiences and manage the reception area efficiently.
- Company: Join one of the fastest growing dental groups in the UK.
- Benefits: Birthday off, discounted dental treatment, and career progression opportunities.
- Other info: Enjoy a dynamic work environment with a focus on personal development.
- Why this job: Be part of a supportive team and make a real difference in patient care.
- Qualifications: Strong customer service skills and experience in administration or reception.
The predicted salary is between 30000 - 40000 £ per year.
The Opportunity
Are you looking to develop your skill-set and join one of the fastest growing dental groups in the UK? We have an exciting new opportunity for a Head Receptionist to join our amazing team at our Norwich Earlham Road practice. Our Practice Team sits at the heart of our business, and we want everyone to feel as though their role is a vocation - not just a job.
Monday - Thursday: 08:00am - 17:30pm. Friday: 08:00am - 16:30pm.
Main goals and purpose:
- Responsible for providing an excellent patient experience.
- To present a well organised reception area, maintain positive company cash accounts and a wide patient base.
- To gain, build and contribute exceptional organisational, administration and professional responsibility to organise whilst always maintaining confidentiality.
- Ensure dental appointments are booked in for patients and their records are maintained up to date.
- Help coordinate the dentist's schedule.
- Ensure continuity and smooth running of the practice and follow procedures, policies and protocols to maintain this.
We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:
- Outstanding customer service skills.
- Strong interpersonal, verbal and written communication skills.
- Excellent telephone manner.
- The ability to use and operate a computer-based system.
- Knowledge of working with systems would be advantageous.
- Be willing to learn and progress.
- Excellent organisational skills and the ability to manage a varied workload.
- Excellent attention to detail and use initiative.
- A well-presented and motivated individual who enjoys working independently and within a great team.
In return we can offer you a great range of benefits including:
- Staff referral schemes.
- Your birthday off each year!
- Discounted dental treatment after 6 months service, extended to family after 12 months.
- Support from our People Team, Finance and other support teams should you ever need it.
- Fully funded DBS checks.
- Access to an Employee Assistance Platform, your mental well-being matters to us!
- Further education/qualification funding and support.
- Career mobility and progression opportunities.
- Auto enrolment into a pension after 3 months service.
VacancyTitle: Head Receptionist in Norwich employer: Together Dental
Join our dynamic team at one of the UK's fastest-growing dental groups, where your role as Head Receptionist is not just a job but a vocation. Located in Norwich, we pride ourselves on fostering a supportive work culture that prioritises employee well-being and growth, offering benefits such as discounted dental treatment, career progression opportunities, and even your birthday off each year. With a focus on exceptional patient care and a collaborative environment, this is an excellent opportunity for those looking to make a meaningful impact in their career.
StudySmarter Expert Advice🤫
We think this is how you could land VacancyTitle: Head Receptionist in Norwich
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace VacancyTitle: Head Receptionist in Norwich
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for Together Dental.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join Together Dental. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at Together Dental! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at Together Dental
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that Together Dental might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at Together Dental. This demonstrates not just your skills but also your dedication to advancing in the field.
