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For Companies At a Glance
- Tasks: Deliver exceptional patient experiences and manage scheduling and administrative tasks.
- Company: A growing dental practice in Basildon with a passionate team.
- Benefits: Birthday off and discounted dental treatment after 6 months.
- Why this job: Join a dedicated team and make a real difference in patient care.
- Qualifications: Outstanding customer service, strong communication, and excellent organisational skills.
- Other info: Dynamic work environment with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
A growing dental practice in Basildon seeks a Head Receptionist to deliver exceptional patient experiences and manage administrative tasks. The role requires outstanding customer service skills, strong communication, and excellent organisational abilities.
Responsibilities include:
- Scheduling appointments
- Managing patient records
- Ensuring a well-organised reception area
The practice offers benefits such as birthday off and discounted dental treatment after 6 months. Join a passionate team dedicated to providing outstanding care!
Lead Receptionist: Patient Experience & Scheduling in Basildon employer: Together Dental
Contact Detail:
Together Dental Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Receptionist: Patient Experience & Scheduling in Basildon
✨Tip Number 1
Make sure to research the dental practice before your interview. Knowing their values and patient care philosophy will help you connect with the team and show that you're genuinely interested in delivering exceptional patient experiences.
✨Tip Number 2
Practice your communication skills! Since this role is all about outstanding customer service, consider role-playing common scenarios you might face at the reception. This will help you feel more confident and prepared for any questions during the interview.
✨Tip Number 3
Show off your organisational skills by bringing a well-prepared portfolio to the interview. Include examples of how you've managed schedules or improved processes in previous roles. This will demonstrate your ability to keep things running smoothly at the reception.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Lead Receptionist: Patient Experience & Scheduling in Basildon
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your outstanding customer service skills in your application. We want to see how you’ve gone above and beyond to create exceptional experiences for patients or customers in the past.
Be Organised and Detail-Oriented: Since the role involves managing patient records and scheduling appointments, it’s crucial to demonstrate your organisational abilities. Share examples of how you keep things running smoothly and efficiently in previous roles.
Communicate Clearly: Strong communication is key in this position. Use clear and concise language in your application to show us that you can convey information effectively, just like you would with our patients.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your details and get to know you better!
How to prepare for a job interview at Together Dental
✨Know the Practice Inside Out
Before your interview, take some time to research the dental practice. Understand their values, services, and what makes them unique in Basildon. This will not only help you answer questions more effectively but also show your genuine interest in joining their passionate team.
✨Showcase Your Customer Service Skills
As a Lead Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for patients or clients. Highlight your communication skills and how you handle difficult situations with grace and professionalism.
✨Demonstrate Organisational Prowess
The role requires excellent organisational abilities, so be ready to discuss how you manage multiple tasks efficiently. You might want to share specific tools or methods you use to keep track of appointments and patient records, ensuring a smooth operation at the reception.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the practice and its culture. Inquire about their approach to patient experience and how they support their staff. This shows that you’re not just interested in the job, but also in contributing to their mission of outstanding care.
