Concessions Manager in London

Togather are the team at the heart of great events. We’re a founder-led company of 40+ event specialists working across some of the largest and most exciting events in the UK. Our Marketplace supports both B2B and B2C customers to handpick standout suppliers across street food, drink and venues for private events, from large-scale summer and Christmas parties to regular office lunches for clients including Spotify, Netflix & BBC.

Live partners with organisers of large-scale public events, using our 360 tech and industry expertise to curate and deliver exceptional food and drink experiences that also drive commercial results for our clients. From major festivals, stadium fanzones and cultural celebrations, we work hand in hand with client teams to deliver exceptional guest experience for the likes of GALA festival, Rock Oyster, Hill Dickinson Stadium and Pride in London.

Internally, we’re proud to have been recognised by Tempo and the Startups 100 Awards as one of the UK’s best places to work. We care deeply about building an ambitious, supportive and high-performing team. We started life 10 years ago as Feast It, a two-person marketplace launched from a kitchen table - and today, over 10 million guests a year attend a Togather-powered event. Across every project, our mission remains the same: To make events better for everyone.

The Role: Togather is seeking a highly organised and detail-oriented Senior Event Producer to plan and execute F&B delivery at world-class events. This role is critical in ensuring seamless event delivery, maintaining high operational standards, and driving revenue growth while upholding safety and quality management best practices. The successful candidate will be responsible for managing all aspects of advancing and delivery, from supplier coordination and budget adherence to on-site management and post-event reporting as well as managing a small team themselves.

While this role is predominantly office-based, it also involves frequent on-site work, often during holidays and weekends and, as such, it’s not your typical 9-5pm. We, however, have a wellness, overtime and a Time Off In Lieu Policy in place to offer flexible working hours and support our Delivery Team throughout. This role will come with a high degree of autonomy which will favour highly-motivated individuals looking for growth. It will be vital that you identify and solve problems end-to-end, while bringing in the correct stakeholders collaborating cross-functionally with Partnerships, Operations & Data experts to ensure we meet our challenges both swiftly and effectively.

Having an end-to-end knowledge of event production and F&B businesses function will be important in this role, so previous experience at a similar company is preferable, or a keen interest in the UK’s food market scene.

Responsibilities will include:

• Managing Togather’s most valuable and production-heavy events with key Clients that bring in the most income for the business.
• Delivering event briefs from the point of signing a contract through to the live event and post-event reporting.
• Creating Health & Safety and RAMS docs, ensuring compliance with legal requirements and best practices.
• Working with suppliers to deliver great events that exceed client expectations, drawing on experience and expertise to ensure that all aspects of event production are executed flawlessly.
• Coming up with clever ways to engage suppliers and grow their revenue, fostering a culture of collaboration and partnership.
• Creating post-event data packs with relevant information for our clients and identifying areas of improvement. Maintaining up-to-date records and information across all event management platforms and applications.
• Assisting with testing and company-wide initiatives, representing the team at company functions, ensuring that the team is aligned with company goals and objectives.
• Building and supporting time saving processes throughout the event management journey.
• Executing on new team member onboarding and mentorship, ensuring the smooth integration of new hires into the team.
• Line Managing more junior members of the team and reporting upwards.
• Serving as a Togather ambassador, attending industry events to build relationships, identifying acquisition opportunities, and staying current on new trends.

Requirements:

• Have 5+ years of event management and production experience within the events industry, preferably with F&B suppliers/traders at large-scale outdoor and experiential events; delivering complex production, operations, logistical and staffing projects.
• Thrive while working on-site at public events - whether it’s a weekend, late night or an early morning!
• Are emotionally intelligent, empathetic and personable. Your ability to create and nurture relationships will define success in this role.
• Are highly organised and tech savvy with the ability to multitask and prioritise effectively.
• Results-driven and have a bias for action. You care about your work driving the business forward and won’t stop until it does!
• Have the ability to quickly pick up new online tools and know your way around an excel spreadsheet.
• Be commercially minded with the ability to cross-sell and upsell, identifying opportunities to grow revenue and deepen client relationships.
• Creative & Solutions oriented, there will always be challenges, but you should always bring meaningful solutions to the table.
• Excited to be part of a team and up for the journey.

Benefits:

• Hybrid working - 3 days in the office.
• Generous holiday allowance; 25 days (including a 3 day Christmas Closure) + bank holidays.
• Enhanced Pension through salary sacrifice.
• Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more.
• Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more.
• Enhanced Mat & Pat leave.
• Free coffee, drinks, snacks and regular supplier lunches.
• Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year).
• A shiny new MacBook to work on.
• Loads of invites to food-industry events (yes they do usually have free food).
• Dog-friendly office.