At a Glance
- Tasks: Lead major live events and festival accounts, ensuring client success and operational excellence.
- Company: Join a dynamic team at Togather, a leader in the UK events industry.
- Benefits: Enjoy generous holidays, hybrid working, and discounts at top restaurants.
- Other info: Work in a supportive environment with great career growth and regular team socials.
- Why this job: Be part of exciting events and make a real impact on guest experiences.
- Qualifications: Experience in event management, budget handling, and strong communication skills.
The predicted salary is between 36000 - 60000 £ per year.
Togather are the team at the heart of great events. We’re a founder-led company of 40+ event specialists working across some of the largest and most exciting events in the UK. Our Marketplace supports both B2B and B2C customers to handpick standout suppliers across street food, drink and venues for private events, from large-scale summer and Christmas parties to regular office lunches for clients including Spotify, Netflix & BBC.
Live partners with organisers of large-scale public events, using our 360 tech and industry expertise to curate and deliver exceptional food and drink experiences that also drive commercial results for our clients. From major festivals, stadium fanzones and cultural celebrations, we work hand in hand with client teams to deliver exceptional guest experience for the likes of GALA festival, Rock Oyster, Hill Dickinson Stadium and Pride in London.
Internally, we’re proud to have been recognised by Tempo and the Startups 100 Awards as one of the UK’s best places to work. We care deeply about building an ambitious, supportive and high-performing team. We started life 10 years ago as Feast It, a two-person marketplace launched from a kitchen table - and today, over 10 million guests a year attend a Togather-powered event. Across every project, our mission remains the same: To make events better for everyone.
The Role
Togather is looking for a commercially driven, production-literate Senior Account Manager to lead performance and client relationships across our major live events and festival accounts. We’re looking for someone commercially accountable, operationally credible, and genuinely excited by building ambitious food-led experiences at scale. This role sits at the intersection of client success, commercial performance and production reality. You won't manage on-site build (the Producer's remit), but you will own the business of the event: ensuring deliverables are commercially viable, operationally achievable, and client-aligned.
You will be the primary relationship lead, translating client ambition into clear commercial and operational frameworks, equipping the Delivery team for successful execution. You will have ownership of a defined portfolio of major event accounts. You recognise that commercial performance relies on quality, speed, creativity, and guest satisfaction in shaping the food and drink audience experience. This is not a purely administrative role. We need someone experienced enough to build a complex P&L from scratch, sign off on contracts, and hold their own with Festival Directors, while understanding the chaotic reality of a festival field.
Must-haves:
- Commercial Fluency: Proven experience managing event budgets, P&Ls, and complex reconciliations (recharges, profit shares).
- Event Literacy: You understand the difference between a ‘Trader Brief’ and a ‘Site Ops Manual.’ You know that a delay in power load-in can impact revenue and customer experience.
- Food & experience awareness: You understand that spend per head is driven by more than pricing. It is influenced by curation, speed of service, positioning and guest perception.
- Systems Savvy: Advanced financial modelling and spreadsheet capability is essential, CRM experience is highly desirable too. You must be comfortable with data flow between client platforms, EPOS systems, and reporting tools.
- Account Management: Experience acting as the bridge between a client and an internal delivery team. You can translate ‘client needs’ into ‘operational tasks’ without disrupting the producers.
- Strategic judgement: You understand how individual event performance contributes to long-term account growth and renewal positioning.
Soft Skills:
- Calm under pressure: You are comfortable operating in live event environments where information is incomplete and decisions must be made quickly and proportionately.
- Structured but pragmatic: You balance commercial discipline with real-world delivery constraints.
- Data-led but human: You can interrogate a P&L while maintaining strong relationships with clients, producers and suppliers.
- Production empathy: You understand that a creative idea is only as strong as its load-in plan. You can anticipate operational friction before it surfaces and adapt commercial frameworks accordingly.
- Supplier credibility: You have built strong working relationships with vendors or infrastructure partners and know how to quickly validate feasibility, cost and delivery timelines.
- Client gravitas: You are comfortable presenting performance data to senior stakeholders while maintaining strong working relationships at project level.
Above all, you take ownership. You are commercially accountable, operationally credible and comfortable operating in high-pressure live environments where clarity, judgement and decisiveness matter.
Benefits:
- Hybrid working - 3 days in the office
- Generous holiday allowance; 25 days (including a 3 day Christmas Closure) + bank holidays
- Enhanced Pension through salary sacrifice
- Partnership with Benefits Platform Mintago; EAP service, Workplace Nursery, Cycle to work scheme, Electric car scheme, Health services, Mental Health services, Gym discounts, retail discounts and much more
- Partnership with Code app: Significant discounts in a lot of London's best restaurants, bars and more
- Enhanced Mat & Pat leave
- Free coffee, drinks, snacks and regular supplier lunches
- Regular team socials and events (including 6 weekly Town Halls with companywide socials & 1 Away day a year)
- A shiny new MacBook to work on
- Loads of invites to food-industry events (yes they do usually have free food)
- Dog-friendly office
Festival & Large Events Account Manager employer: Togather
Togather is an exceptional employer, recognised as one of the UK’s best places to work, offering a vibrant and supportive work culture that prioritises employee growth and collaboration. With generous benefits including a hybrid working model, enhanced holiday allowance, and unique perks like discounts at top London restaurants, employees are empowered to thrive in a dynamic environment while contributing to memorable events for renowned clients. Join us in shaping extraordinary experiences at some of the largest festivals and events across the UK, where your passion for food and events can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Festival & Large Events Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend festivals, trade shows, or even local meetups. The more faces you know, the better your chances of landing that dream job.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past event management experiences. Include photos, budgets, and testimonials. This will help potential employers see what you can bring to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Togather, and express your interest. A well-timed email can make all the difference!
✨Tip Number 4
Prepare for interviews by researching the company and its events. Understand their mission and values, and be ready to discuss how your experience aligns with their goals. We want to see your passion for making events better!
We think you need these skills to ace Festival & Large Events Account Manager
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re genuinely excited about creating amazing experiences and how your background aligns with our mission at Togather.
Be Specific About Your Experience:Don’t just list your past roles; dive into the details! Share specific examples of how you've managed event budgets or built relationships with clients. This helps us understand how you can bring value to our team.
Tailor Your Application:Make sure to customise your application for the Senior Account Manager role. Highlight your commercial fluency and event literacy, and connect your skills directly to what we’re looking for in the job description.
Keep It Professional Yet Personal:While we love a friendly tone, remember to keep it professional. Balance your personality with a clear demonstration of your skills and experience. And don’t forget to apply through our website – it’s the best way to get noticed!
How to prepare for a job interview at Togather
✨Know Your Numbers
Make sure you’re comfortable discussing budgets, P&Ls, and financial modelling. Be ready to explain how you’ve managed event budgets in the past and how you can ensure commercial viability for Togather's events.
✨Understand the Event Landscape
Familiarise yourself with the difference between a ‘Trader Brief’ and a ‘Site Ops Manual’. Show that you understand the operational challenges of live events and how they impact guest experience and revenue.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully acted as a bridge between clients and internal teams. Highlight your ability to translate client needs into actionable tasks while maintaining strong relationships.
✨Demonstrate Calm Under Pressure
Be ready to discuss situations where you had to make quick decisions in high-pressure environments. Share how you balanced commercial discipline with real-world delivery constraints to achieve successful outcomes.
