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For Companies At a Glance
- Tasks: Welcome and advise customers while promoting luxury products and building relationships.
- Company: Join the prestigious TOD'S Group, known for its commitment to quality and style.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment.
- Why this job: Be part of a luxury brand and enhance your fashion retail skills.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
As a Client Advisor for Tod's Group, your missions will be:
• Welcome and advise international and local customers
• Detect and understand the customers’ needs
• Optimize the turnover
• Promote the brand’s image and standards/ know the range/array of products displayed/offered
• Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
• Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes
Dynamism, reactivity, service and result-oriented
Interest in fashion
Fluent in English
Other languages a plus (Italian, French, Mandarin,…)
**Please send CV attached
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
TOD\'S Group London - Full-time/Part-time Client Advisor employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOD\'S Group London - Full-time/Part-time Client Advisor
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Tod's products and values. When you walk into that interview, you want to show that you're not just a fan of luxury retail but that you genuinely understand what makes Tod's special.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be all about building relationships. Role-play with friends or family to get comfortable with welcoming customers and understanding their needs. The more natural you are, the better!
✨Tip Number 3
Show off your passion for fashion! Whether it's through your outfit or your conversation, let your enthusiasm shine. Talk about trends, styles, and how you can help customers find exactly what they need to feel fabulous.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. It shows you're serious about joining the Tod's team. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace TOD\'S Group London - Full-time/Part-time Client Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience in luxury retail or your interest in leather goods and shoes. We want to see that you’re genuinely excited about the role and the brand.
Tailor Your CV: Make sure your CV is tailored to the Client Advisor position. Highlight your customer service skills and any experience you have in building client relationships. We appreciate a personalised touch that shows you’ve done your homework on us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid long paragraphs. We love a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining the Tod's Group family. We can’t wait to hear from you!
How to prepare for a job interview at TOD'S Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Tod's range of products. Understand the materials, styles, and unique selling points. This will not only impress your interviewers but also help you answer questions about how you would promote the brand’s image.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you’ve successfully advised customers or built strong relationships. Highlight how you detected their needs and provided tailored solutions. This is crucial for a role focused on client advising and building customer loyalty.
✨Demonstrate Your Passion for Fashion
Express your genuine interest in fashion and luxury retail during the interview. Share what inspires you about the industry and how you keep up with trends. This enthusiasm can set you apart as a candidate who truly aligns with the brand’s values.
✨Be Ready to Discuss Inventory Management
Since managing stock is part of the role, be prepared to discuss any relevant experience you have with inventory processes. Think about how you’ve optimised stock levels or handled deliveries in previous jobs, and be ready to share those insights.
