Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome and advise customers while promoting luxury products and building relationships.
- Company: Join the prestigious TOD'S Group, known for its commitment to quality and style.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment in luxury retail.
- Why this job: Be part of a dynamic team and immerse yourself in the world of fashion.
- Qualifications: Experience in luxury retail and a passion for customer service.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Client Advisor for Tod\’s Group, your missions will be:
• Welcome and advise international and local customers
• Detect and understand the customers’ needs
• Optimize the turnover
• Promote the brand’s image and standards/ know the range/array of products displayed/offered
• Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
• Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes
Dynamism, reactivity, service and result-oriented
Interest in fashion
Fluent in English
Other languages a plus (Italian, French, Mandarin,…)
**Please send CV attached
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
TOD\'S Group London - Full-time/Part-time Client Advisor employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOD\'S Group London - Full-time/Part-time Client Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tod's Group's history, values, and product range. This will not only impress your interviewers but also help you connect with customers on a personal level.
✨Tip Number 2
Practice your customer service skills! Role-play different scenarios where you might need to advise customers or handle their queries. The more comfortable you are, the better you'll be at building those all-important client relationships.
✨Tip Number 3
Show off your passion for fashion! Whether it’s discussing the latest trends or sharing your favourite pieces from Tod's, let your enthusiasm shine through. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace TOD\'S Group London - Full-time/Part-time Client Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience in luxury retail or your interest in leather goods and shoes. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its products.
Tailor Your CV: Make sure your CV is tailored to the Client Advisor role at Tod's Group. Highlight your customer service skills and any experience you have in building client relationships. We appreciate when applicants take the time to align their experiences with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team at Tod's Group!
How to prepare for a job interview at TOD'S Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Tod's range of products. Understand the materials, craftsmanship, and unique selling points of their leather goods and shoes. This knowledge will help you demonstrate your passion for the brand and your ability to advise customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. Highlight how you detected their needs and built relationships. This will show that you’re not just about making a sale but genuinely care about customer satisfaction and loyalty.
✨Demonstrate Your Fashion Interest
Express your enthusiasm for fashion during the interview. Share insights on current trends or how you keep up with the industry. This will reflect your dynamism and reactivity, which are key traits for a Client Advisor role at Tod's Group.
✨Practice Your Language Skills
If you speak any additional languages, be ready to showcase them. Practise common phrases or scenarios you might encounter with international customers. This will not only set you apart but also align with Tod's commitment to serving a diverse clientele.
