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For Companies At a Glance
- Tasks: Welcome and advise customers while promoting luxury products and building brand loyalty.
- Company: Join the prestigious TOD'S Group, known for its commitment to quality and style.
- Benefits: Flexible hours, competitive pay, and a vibrant work environment in luxury retail.
- Why this job: Be part of a dynamic team and immerse yourself in the world of fashion.
- Qualifications: Experience in luxury retail and a passion for fashion are essential.
- Other info: Inclusive workplace that values diversity and offers growth opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Client Advisor for Tod's Group, your missions will be:
• Welcome and advise international and local customers
• Detect and understand the customers’ needs
• Optimize the turnover
• Promote the brand’s image and standards/ know the range/array of products displayed/offered
• Manage the stock and optimize (inventory, deliveries, transfer etc…) according to internal processes
• Drive a high level of service through the development of client relationship/ Build customer loyalty
Luxury retail experience, preferably in leather goods/shoes
Dynamism, reactivity, service and result-oriented
Interest in fashion
Fluent in English
Other languages a plus (Italian, French, Mandarin,…)
**Please send CV attached
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
TOD\'S Group London - Full-time/Part-time Client Advisor employer: TOD'S Group
Contact Detail:
TOD'S Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOD\'S Group London - Full-time/Part-time Client Advisor
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tod's Group and their products. Understanding their luxury leather goods and shoes will help you connect with customers and show your passion for the brand.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll be interacting with diverse customers. Role-play scenarios with friends or family to boost your confidence in detecting and understanding customer needs.
✨Tip Number 3
Show off your dynamism! During interviews, share examples of how you've been proactive in previous roles. Whether it’s optimising stock or enhancing customer relationships, let them see your results-oriented mindset.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Tod's Group team. Don’t forget to attach your CV!
We think you need these skills to ace TOD\'S Group London - Full-time/Part-time Client Advisor
Some tips for your application 🫡
Show Your Passion for Fashion: When writing your application, let your love for fashion shine through! Mention any relevant experience in luxury retail or your interest in leather goods and shoes. We want to see that you’re genuinely excited about the role and the brand.
Tailor Your CV: Make sure your CV is tailored to the Client Advisor position. Highlight your customer service skills and any experience you have in building client relationships. We appreciate a personalised touch that shows you’ve done your homework on us!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where necessary and avoid fluff. We value straightforward communication, so make it easy for us to see why you’d be a great fit for Tod's Group.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re keen on joining our team at Tod's Group. We can’t wait to hear from you!
How to prepare for a job interview at TOD'S Group
✨Know Your Products Inside Out
Before the interview, make sure you’re familiar with Tod's range of products. Understand the materials, craftsmanship, and unique selling points of their leather goods and shoes. This knowledge will help you demonstrate your passion for the brand and your ability to advise customers effectively.
✨Showcase Your Customer Service Skills
Prepare examples from your previous experience where you’ve gone above and beyond for a customer. Highlight how you detected their needs and built relationships. This will show that you’re not just about making a sale but genuinely care about customer satisfaction and loyalty.
✨Demonstrate Your Interest in Fashion
Be ready to discuss current fashion trends and how they relate to Tod's offerings. Showing that you keep up with the industry will reflect your enthusiasm and help you connect with the brand’s image. It’s all about aligning yourself with their values and aesthetics.
✨Practice Your Language Skills
If you speak any additional languages, especially Italian or French, be prepared to showcase this during the interview. Practising common phrases or customer interactions in these languages can set you apart and demonstrate your ability to cater to a diverse clientele.
